Account Executive

Synnex

56d•Remote

About The Position

We are seeking a results-driven Account Manager to own the renewal and expansion of subscription contracts across our customer base. This role is critical to sustaining and growing revenue in a high-growth, market-leading cybersecurity company with an industry-recognized portfolio. You will serve as the commercial owner of existing customer relationships, partnering closely with Sales, Sales Engineering, Product, and our reseller/channel partners to drive retention, expansion, and long-term customer value. The ideal candidate is customer-centric, commercially savvy, and experienced in navigating complex renewal cycles within enterprise and mid-market environments.

Requirements

>5 to 8 Years of relevant work experience
Bachelor's Degree in Business Administration, Marketing, Engineering, or related field required or relevant work experience.
Excellent communication and interpersonal skills.
Customer-centric and consultative mindset.
High adaptability and learning agility.
Proactive, self-motivated, and results-oriented.
Team player with strong collaboration skills.
Analytical thinking and problem-solving ability.
High ethical standards and integrity.
Experience in B2B sales, preferably in technology, software, or security solutions.
Strong negotiation skills, large account relationship management, and consultative approach.

Responsibilities

Renewal & Expansion Ownership
Own and manage the end-to-end renewal lifecycle for assigned customer accounts, ensuring on-time, accurate, and successful contract renewals.
Drive expansion opportunities including upsells, cross-sells, seat growth, and term extensions across the portfolio.
Develop and execute account renewal and growth strategies aligned to customer outcomes and business objectives.
Forecast renewals and expansion accurately and maintain pipeline hygiene in CRM systems.
Customer & Partner Engagement
Act as the primary commercial point of contact for customers post-sale, building trusted relationships with procurement, IT, security, and executive stakeholders.
Partner with reseller and channel partners to coordinate renewal motions, pricing, and deal execution.
Collaborate closely with Customer Success Managers to align adoption, value realization, and renewal strategy.
Engage Sales Engineering and Account Executives as needed to support complex expansions or technical validation.
Cross-Functional Collaboration
Work with Sales, Finance, Legal, and Operations to structure and close renewal and expansion agreements.
Identify and proactively mitigate renewal risks, escalating issues as appropriate.
Provide customer and partner feedback to internal teams to improve offerings, processes, and customer experience.
Commercial & Market Expertise
Maintain strong knowledge of our cybersecurity solutions, licensing models, and competitive positioning.
Understand customer security priorities, budget cycles, and procurement processes.
Navigate complex buying environments with multiple stakeholders and approval layers.

Benefits

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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