Account Executive - Small Group (2-200) Kansas/Missouri

CVS Health • Sodankylä, MO

3d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Responsible for managing a block of customers with 2-200 enrolled employees. Collaborating with brokers and consultants to retain and grow the block. · Develops strong personal and collaborative internal and external relationships to manage book of business (including SG Self-funded business & Fully Insured business with small to mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.

Requirements

• 3-5 years of relevant industry experience
• Resident Health Insurance License
• Multi-functional experience, e.g., underwriting, actuary, underwriting, network
• Experience making formal presentations
• Bachelor’s degree in business or related field

Responsibilities

• Accountable for building and maintaining strong relationships with producers/brokers on a geographically-aligned book of business to ensure case renewal and retention.
• Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales.
• Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership.
• Discuss and present solutions and partners with internal partners to enhance customer experience.
• Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.
• Offers creative product and service solutions to address client’s evolving needs.
• On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction.
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book.
• Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.
• Required to communicate with internal and external parties telephonically and/or in person.
• May require travel to offsite locations for in-person meetings.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees