Account Executive

Winners Circle GroupHouston, TX
5hOnsite

About The Position

An Account Executive (AE) is a sales professional who manages client relationships, drives revenue growth, and ensures customer satisfaction. AE acts as the primary point of contact for a portfolio of clients, understanding their needs and providing solutions to achieve business goals. AEs are crucial for both acquiring new clients and retaining existing ones. The AE role is a leadership role focused on driving revenue growth and market expansion through strategic initiatives and relationship building. He/she identifies new business opportunities, cultivate client relationships, and forge strategic partnerships. This role may evolve into leading sales and marketing teams, developing and implementing business development strategies, and tracking performance against goals. The AE reports directly to the President and Founder of Winners Circle Group. Direct reports include overseeing the outreach team and market development manager. The AE maintains a strong working relationship both internally and externally. Internally, the AE role interfaces with the CEO, VP of Finance, Vice President of Operations, Regional Operations Director, Market Directors of Operations, Service Area Managers and other consultants and leaders within the organization. Externally, the AE role interfaces with clients, including State and Federal placement agencies, RTCs, CPAs, Faith-based organizations and payers within his/her business areas. Additionally, the AE will work across all lines of business (LOBs), increasing business through client relationships, agencies, partnerships, community-based organizations, County, State, and City organizations, etc. The AE may also work collaboratively with Clinical Operations Leaders field staff and other corporate departments to define, implement and evaluate market initiatives, and collaborate with all members of the WCG leadership team. The AE will have oversight over designated market service areas, informed by the President & Founder. The AE’s compensation includes base salary plus commission.

Requirements

  • Communication Skills: Excellent verbal and written communication skills for client interactions, presentations, and reporting.
  • Sales and Negotiation Skills: Proven ability to close deals, negotiate contracts, and build rapport with clients.
  • Relationship Building: Strong interpersonal skills to establish and maintain trust with clients.
  • Problem-Solving: Ability to identify and resolve client issues, offering solutions and ensuring customer satisfaction.
  • Organizational Skills: Effective time management, multitasking, and organizational skills to manage client accounts and sales activities.
  • Technical Skills: Proficiency in using CRM software, sales tools, and other relevant technologies.
  • Strategic thinking: The ability to develop and execute long-term business strategies.
  • Communication and interpersonal skills: The ability to effectively communicate with clients, partners, and internal teams.
  • Sales and negotiation skills: The ability to close deals and build strong relationships with clients.
  • Leadership and management skills: The ability to lead and motivate teams to achieve their goals.
  • Analytical and problem-solving skills: The ability to analyze data, identify trends, and develop solutions to business challenges.
  • Industry knowledge: A strong understanding of the company's industry and market landscape.
  • Financial acumen: The ability to understand and manage budgets and financial performance.
  • Proficiency in relevant software and tools: Including CRM software, Microsoft Office Suite, and other business intelligence tools.
  • Bachelors degree in business administration, marketing, or a related field.
  • 10+ years of experience in business development, sales, or marketing.
  • Proven track record of achieving growth targets and building successful business relationships.
  • Strong network of industry contacts.
  • Bachelors Degree or equivalent degree
  • Business Development or Account management experience of at least three years
  • Three (3) years of healthcare leadership or management experience
  • Ability to read, write, speak, understand and satisfactorily communicate in English
  • Strong negotiation and influence capabilities
  • Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service
  • Excellent team-building, performance management and decision making skills
  • Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.)
  • Able to travel frequently

Nice To Haves

  • Masters degree is often preferred.

Responsibilities

  • Client Relationship Management: Building and maintaining strong relationships with clients, understanding their business objectives, and providing ongoing support.
  • Sales and Revenue Generation: Identifying and pursuing new sales opportunities, negotiating contracts, and achieving sales targets.
  • Client Needs Analysis: Understanding client requirements, challenges, and goals to offer tailored solutions and drive satisfaction.
  • Cross-functional Collaboration: Working with internal teams (e.g., sales, marketing, operations, clinical services) to ensure client needs are met and projects are executed effectively.
  • Sales Strategy Development: Contributing to the development and implementation of sales strategies to achieve organizational goals.
  • Reporting and Analysis: Tracking sales performance, preparing reports, and providing insights to management.
  • Industry Knowledge: Staying informed about behavior health and mental health industry trends, competitor activities, and market developments.
  • Identifying and pursuing new business opportunities: This includes researching potential markets, analyzing industry trends, and evaluating new product and service offerings.
  • Developing and executing business development strategies: This involves creating plans to achieve revenue targets, expand market reach, and increase brand awareness.
  • Building and maintaining client relationships: This includes fostering strong relationships with key clients, partners, and vendors.
  • Leading sales and marketing teams: This involves managing and motivating teams to achieve sales goals and implement effective marketing campaigns.
  • Tracking performance and reporting: This includes monitoring key performance indicators (KPIs), analyzing data, and reporting on progress towards goals.
  • Developing and managing budgets: This involves creating and managing budgets for business development activities and ensuring efficient resource allocation.
  • Negotiating and closing deals: This includes negotiating contracts, pricing, and terms with clients and partners.
  • Staying up to date on market trends: This involves continuously monitoring industry trends and competitor activities to identify new opportunities and challenges.
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