Account Executive

Medica • Omaha, NE

35d • $70,000 - $120,000 • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Account Executive will be responsible for retention, end-to-end renewals, and upselling for a defined group of existing Commercial accounts. This position will manage client relationships, develop customer strategies, and ensure a seamless renewal process. The successful candidate will collaborate internally to determine appropriate pricing strategies, provide insights on product and service improvements, and enhance the overall client experience. Performs other duties as assigned.

Requirements

• Bachelor's degree or equivalent experience in related field
• 3 years of work experience beyond degree
• Proven experience in account management, sales, or customer success, preferably in a commercial or B2B environment
• Strong negotiation and relationship management skills
• Ability to collaborate cross-functionally and influence internal stakeholders
• Strategic thinker with a customer-first mindset
• Excellent communication and problem-solving skills
• Familiarity with CRM systems and data-driven decision-making

Responsibilities

• Retention & Renewals Management: Own the end-to-end renewal process for assigned Commercial accounts. Develop strategies to maximize retention and minimize churn, ensuring timely and smooth contract renewals
• Client Relationship Management & Customer Strategy: Serve as the primary point of contact for assigned accounts. Build strong, long-term relationships and act as a trusted advisor. Proactively identify client needs and provide strategic recommendations
• Cross-Functional Collaboration & Process Improvement: Work closely with Account Managers and the Commercial Center of Excellence to enhance the client experience. Provide insights on pricing, product, and service improvements. Contribute to internal strategies that improve retention and revenue outcomes

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level