Account Executive

Elephant Energy • Los Angeles, CA

1d • $80,000 - $85,000 • Hybrid

About The Position

What you would be doing: Our Account Executives, or "Home Comfort Advisors", guide homeowners through the electrification journey.. They consult with customers to understand their needs, introduce products, design custom systems, and close deals. By setting clear expectations and ensuring a seamless handoff to the Project Manager, they play a critical role in delivering exceptional service and creating satisfied, informed customers. Other responsibilities include though are not limited to:
Big Things:
Manage the Entire Sales Pipeline: Own the customer journey from initial contact to signed contract, ensuring a smooth handoff to the Project Manager.
Develop the market: Actively participate in community and industry events to connect with homeowners, identify new opportunities, and stay attuned to evolving market needs.
Lead Personalized Consultations: Meet with homeowners, in their homes as required, to build trust, assess heating and cooling needs, uncover challenges, and address both current & future comfort, efficiency, and electrification goals.
Design and Sell Systems: Create personalized electrification plans, introduce products and financing options, and close deals with homeowners.
Set Clear Expectations: Educate customers about project timelines, the installation process, and expected outcomes to build trust and, win confidence, and generate referrals.
Hit Sales Targets: Use effective sales strategies to meet or exceed monthly and quarterly revenue goals.
Actively perpetuate an inclusive, equitable, collaborative working environment in which psychological safety comes first.
Little Things:
Provide Feedback: Share insights from customer interactions with internal teams to improve sales materials, scoping practices, and product offerings.
Refine the Sales Playbook: Help develop and implement best practices for consultations and system design to improve the efficiency and quality of the sales process.
Ensure CRM Hygiene: Maintain accurate records of customer interactions, leads, and pipeline status to ensure transparency and alignment across teams.
Stay Current on Products: Continuously learn about new electrification technologies and rebate and incentive options to offer homeowners the best solutions.

Requirements

• Experience in customer-facing sales or consultative roles, ideally in industries like smart home technology, HVAC, energy, or home services. Experience in related fields such as architecture, construction, building science, energy efficiency is highly desirable.
• A proactive, self-starter mindset, with a proven ability to take ownership and deliver results independently.
• Strong communication and interpersonal skills; you thrive on connecting with people in various settings (phone, video, in-person).
• The ability to manage competing priorities effectively while adhering to deadlines.
• A growth-oriented attitude, with the ability to quickly learn and adapt to new technical concepts like building science, financing, and project management tools.
• A track record of using data, CRM tools, or systems to optimize processes and drive exceptional outcomes.
• You’re highly organized, tech-savvy across multiple software platforms, and thrive in the dynamic, ever-evolving environment of an early stage company.
• A passion for solving climate change and enthusiasm for working in a mission-driven company.

Responsibilities

• Manage the Entire Sales Pipeline: Own the customer journey from initial contact to signed contract, ensuring a smooth handoff to the Project Manager.
• Develop the market: Actively participate in community and industry events to connect with homeowners, identify new opportunities, and stay attuned to evolving market needs.
• Lead Personalized Consultations: Meet with homeowners, in their homes as required, to build trust, assess heating and cooling needs, uncover challenges, and address both current & future comfort, efficiency, and electrification goals.
• Design and Sell Systems: Create personalized electrification plans, introduce products and financing options, and close deals with homeowners.
• Set Clear Expectations: Educate customers about project timelines, the installation process, and expected outcomes to build trust and, win confidence, and generate referrals.
• Hit Sales Targets: Use effective sales strategies to meet or exceed monthly and quarterly revenue goals.
• Actively perpetuate an inclusive, equitable, collaborative working environment in which psychological safety comes first.
• Provide Feedback: Share insights from customer interactions with internal teams to improve sales materials, scoping practices, and product offerings.
• Refine the Sales Playbook: Help develop and implement best practices for consultations and system design to improve the efficiency and quality of the sales process.
• Ensure CRM Hygiene: Maintain accurate records of customer interactions, leads, and pipeline status to ensure transparency and alignment across teams.
• Stay Current on Products: Continuously learn about new electrification technologies and rebate and incentive options to offer homeowners the best solutions.

Benefits

• Annual base salary of $80,000-$85,000 with commission opportunities that provide for on target earnings of $120,000+
• Stock options, commensurate with experience and in line with internal equity bands
• Medical, dental insurance covered at 75% for employees
• 401k with 4% company match
• 10 company holidays and unlimited Paid Time Off (vacation & wellness/illness)
• Home Electrification Incentives
• Flexible, hybrid work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees