Account Executive

New Charter Technologies•Chattanooga, TN

26d

About The Position

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. MCA, a New Charter Technologies company, is seeking a results-driven Account Executive to join our growing team. In other companies this role may be titled as Senior Business Development Representative (Sr. BDR), Senior Sales Development Representative (Sr. SDR), Business Development Executive, Senior Account Development Representative (Sr. ADR), Sales Executive, Growth Executive, and Client Development Executive. This role is ideal for a motivated professional who thrives on building strong client relationships, growing revenue, and driving technology solutions across a managed services portfolio. The Account Executive will be responsible for retaining and expanding client accounts, developing new business opportunities, and collaborating with technical teams to deliver value-added solutions.

Requirements

Strong understanding of MCA’s Core Managed IT Services
Exceptional written and verbal communication skills
Proven business acumen with a strategic, client-first mindset
Minimum of 3 years in a customer-facing sales or pre-sales role
Ability to analyze, document, and improve business processes for operational efficiency

Responsibilities

Grow and manage assigned client base to maximize retention and satisfaction
Proactively obtain new clients and expand net-new business opportunities
Conduct customer meetings and own the full proposal lifecycle—from creation to presentation
Collaborate with the Solutions Team on contract documentation, kickoff processes, and quality control
Maintain accounts with a focus on audit support and sustainable growth
Support vCIO (Virtual Chief Information Officer) and Technology Advisor engagements
Track sales opportunities and manage pipeline through CRM tools
Participate in ongoing sales certifications and training programs
Conduct annual account reviews and provide comprehensive reporting
Perform monthly contract maintenance to ensure alignment with client needs