Account Executive - Columbia, SC

CURA•Columbia, SC

About The Position

CURA is on the lookout for service-driven individuals with positive energy and a commitment to delivering superior customer service. In this role, you will act as a liaison between our customers and their clients, collaborating with multiple parties to manage the process from beginning to end. If you enjoy talking to interesting people and helping them solve problems, you’ve found your home, especially if you’re excited about contributing to the growth and success of a new and expanding office.

Requirements

Previous admissions, career services, or relationship-building experience
Previous phone-sales experience required
Associate or bachelor’s degree preferred
Ability to think on your feet and adapt in a fast-paced, high-energy environment
Proactive self-starter with a positive attitude
Excellent written and verbal communication skills
Service-minded and accountable with a customer-centric approach
Strong attention to detail and ability to multitask

Nice To Haves

Associate or bachelor’s degree preferred

Responsibilities

Secure new accounts and ensure customer retention
Identify reputable strategic partners using company tools
Negotiate rates with customers
Follow up with customers and business partners
Communicate with customers daily to track project status and provide timely updates
Identify potential issues and implement effective solutions
Enter data in the internal CRM system in real-time
Attract new prospects and develop a sales pipeline using the company CRM application
Work cross-functionally to support customer needs
Conduct daily outreach via phone, email, and text to identify potential customers