Account Executive

AmerisourceBergen

31d • $74,000 - $105,820

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Cencora is seeking a dynamic Account Executive to manage and grow an assigned territory of primary and secondary customers within the health systems segment. This role combines in-person and virtual selling techniques to deliver a flexible, efficient, and customer-focused sales strategy. The Account Executive will drive customer retention, contract compliance, operational excellence, product level optimization, and business development while ensuring exceptional customer service and solution implementation. This position requires a proactive, results-oriented professional with a passion for innovation and collaboration.

Requirements

• Bachelor's degree in Business, Marketing, or a related field; or equivalent combination of education and experience.
• 5+ years of progressive sales experience, preferably in the pharmaceutical, health system or alternate care industries.
• Proven success in consultative selling, business development, and customer retention.
• Strong understanding of financial concepts, including profit and loss statements and value-based selling.
• Excellent communication, presentation, and organizational skills.
• Ability to adapt to change, manage multiple tasks, and maintain attention to detail.
• Proficiency in leveraging digital tools and platforms for sales activities.
• Willingness to travel extensively, including overnight and weekend travel.
• Requires a demonstrated history of successful application of consultative selling skills in a diverse customer market place resulting in improved customer sales.
• Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education are required.
• Normally requires five (5) plus years directly related and progressively responsible sales experience.
• Experience in the pharmaceutical industry, retail and alternate care segments is desirable.
• A willingness and ability to: understand and analyze market trends and business insights
• Teach customers and challenge the way they think about their business
• Discuss financials with a customer and negotiate deals
• continually develop/hone selling skills
• Working knowledge of retail and alternate care industries, trends, and challenges facing customers
• Ability to communicate effectively both orally and in writing, and adapt communication style to various audiences
• Ability to actively listen and influence others with different points of view
• Advanced understanding of financial concepts relevant to maximizing sales profit (e.g. profit and loss statements, value)
• Excellent customer service skills to address potential issues through channels such as Customer Care without compromising selling-focused conversation
• Strong organizational skills; attention to detail
• Ability to adapt to change, and successfully monitor multiple tasks without sacrificing quality or timeliness of work
• Strong presentation skills
• Strong time management skills; ability to schedule customer appointments in advance

Responsibilities

• Meet or exceed sales targets for revenue, profit, and margin growth within the assigned territory.
• Develop and execute strategies to expand business with existing customers and prospect new opportunities within the health system retail segment.
• Promote and sell Cencora's suite of distribution solutions, including but not limited to, PRxO Generics, drug shortage solutions, medication tray management, consignment, and digital solutions within ABOrder
• Negotiate and implement customer agreements to ensure customer retention and profitability.
• Lead onboarding and implementation of customer solutions, ensuring full adoption and value realization.
• Collaborate with cross-functional teams, including Customer Service, CIDM, Onboarding Team and, to deliver seamless service and resolve issues promptly.
• Drive operational efficiency for customers by identifying opportunities to leverage Cencora's technology and platforms, such as ABOrder and other digital tools, to streamline processes and enhance customer experience.
• Handle day-to-day customer requests related to contract pricing, deliveries, system access, and other operational needs, managing cases to resolution with a focus on customer satisfaction.
• Ensure contract compliance by reinforcing the value of PVAs and addressing any non-compliance proactively.
• Leverage both in-person and virtual selling techniques to optimize customer interactions and territory management.
• Utilize digital tools, platforms, and social media to enhance customer engagement and sales processes.
• Stay updated on technological advancements to continuously improve sales strategies and customer experience.
• Meets business targets related to the pull through of product segments for customers and call campaign metrics. Cencora's product segments include, but are not limited to, specialty, oncology, Sure Supply items, plasma derivatives and PRxO Generics, etc.
• Partner with internal teams, including, GPO Team and Finance, to align strategies and achieve sales goals.
• Actively gather and share customer feedback and competitive intelligenceto improve processes and enhance team performance.
• Develop an annual strategic plan in collaboration with the Senior Director to achieve business goals.
• Use sales reporting tools to analyze opportunities and create an efficient daily call plan for territory management.
• Maintain accurate account activity and interactions in sales management tools like ABForce.
• Continuously advance knowledge of the health system customer market, industry trends, and Cencora's solutions.
• Participate in training and professional development opportunities to enhance skills and expertise.
• Demonstrate curiosity and a commitment to self-directed learning to remain a highly valued customer resource.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
• For details, visit https://www.virtualfairhub.com/cencora

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees