Account Executive

United Site Services•Tacoma, WA

43d•$63,000 - $94,600•Hybrid

About The Position

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. The Account Executive is responsible for supporting and expanding client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. By focusing on proactive client management and delivering tailored services, the Account Executive will drive account retention and revenue growth. The role involves engaging with clients to understand regional requirements, coordinating with internal teams for effective service delivery, and maximizing satisfaction through consistent follow-up.

Requirements

Bachelor's degree or equivalent years of sales experience
5 Years of sales experience - minimum of 3 years outside sales experience or equivalent combination of education, training and work experience
More than 35% travel
Have reliable transportation to visit clients or potential client sites
Knowledge of equipment rental agreements and coordination
Ability to manage multiple clients in different phases of the sales process while maintaining quality of service
Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
Problem-solving skills
Ability to identify and recommend effective solutions
Exceptional communication, interpersonal, and negotiation skills
Ability to build and foster strong client relationships
Ability to learn and adapt in a fast-paced environment
Ability to work well in a team environment and develop collaborative relationships with colleagues
Ability to build and maintain relationships across organizations
Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs
Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development
Ability to balance multiple clients within a region, adapting quickly to changing priorities or client needs while maintaining service quality

Responsibilities

Cultivates and strengthen relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met
Prospect and generate leads for target accounts to increase new revenue
Mine existing parent accounts for service expansion opportunities
Wins new projects and sites from existing parent accounts
Identifies and pursue opportunities to convert competitor customers to our products
Increases product and unit sales outside of initial scope
Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing
Manage account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention
Meets or exceeds regional revenue goals
Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts
Drives relationship for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects
Works with internal teams to coordinate service delivery, address any client service issues, and ensures consistent client experience
Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region
Leverages company offerings, providing solutions to a wide range of issues and tailoring service to client needs
Meet or exceed established sales quotas
Lead the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction
Maintain in-depth knowledge of the full range of solution offerings
Provide exceptional customer service throughout the sales cycle and post-sales
Stay informed about industry trends and developments
Allocate resources efficiently to maximize outcomes and client satisfaction
Perform other duties as assigned