Account Executive

Astound Broadband • Concord, CA

1d • Onsite

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. They also provide dependable fiber infrastructure and internet solutions to businesses. The company continuously evolves its offerings to meet dynamic customer needs, delivering reliable connectivity and groundbreaking digital experiences. Astound invests in its people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company and make a meaningful impact in the communities they serve. The Account Executive is responsible for outside sales to commercial customers, including medium to large business customers of both internet & telephone services. This involves proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals, with a focus on enterprise prospects with advanced network and IT requirements.

Requirements

• 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred
• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable
• Strong written and verbal communication skills
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook
• Must be able to work independently, with minimal supervision
• Excellent detail orientation and follow through skills
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature
• Clean driving record and active driver's license
• High school diploma or equivalent

Responsibilities

• Proactively identify new customer sales opportunities
• Define customer needs
• Prepare proposals
• Close deals
• Perform outside sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas
• Focus on enterprise prospects with advanced network and IT requirements
• Convey order information politely and efficiently to support personnel and ensure all order information is entered accurately and within 48 hours
• Complete all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction
• Complete all paperwork and agreements accurately, legibly and thoroughly
• Maintain and demonstrate a current knowledge of Astound Broadband products, programming and promotional offers
• Provide exceptional customer service at all times
• Submit sales claims for unpaid completed sales within the allotted time frame
• Project a professional business manner and operate with a high degree of integrity
• Other duties as assigned

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees