Account Executive-Miami
About The Position
About You You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry. About the role The role involves developing a deep understanding of customer needs, effectively communicating the value of our SaaS solutions, and building long-term relationships with customers. The Account Executive will work closely with the Vice President of Sales, Director of National Accounts, Marketing and Product teams to achieve targets and contribute to CargoSprint’s success.
Requirements
- Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
- Deep regional knowledge of local airports, seaports, local leaders and influencers.
- Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
- Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
- Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
- Bilingual (English/Spanish)
Responsibilities
- Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of MIA and surrounding areas).
- Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
- Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
- Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
- Hold regular monthly customer business reviews using data and deep expertise to improve customer experience
Benefits
- Health & Wellness: Medical, dental, and vision plans for you and your family
- Future-Ready: 401(k) with company match
- Work Life Balance: Generous flexible PTO program and paid holidays
- Grow With Us: Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
