Account Executive
About The Position
ESSENTIAL JOB FUNCTIONS Develop target list and initiate contact with potential clients through sales phone calls and relationship building Introduce the company and company’s services to potential clients Build and maintain ongoing relationships Manage accounts, including all communication to and from clients, on a daily basis and be available to the respond and resolve escalations (to include nights and weekends) Increase revenue and net revenue with established and new clients Communicate needs for solutions with peers and assist in the development of solutions Work as intermediary for communication between clients and peers to meet client expectations Collaborate with peers and utilize tools provided to generate pricing / quoting responses Work with operations team to provide tracking information as requested by the client Escalate all shipment issues immediately to the client to insure prompt resolution (which may include nights and weekends) Manage all client requests and follow up to insure client needs are met Send all required reports to client on a daily, monthly or quarterly basis as deemed Responsible for managing the client generated reports and assuring accuracy The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: http://www.dhs.gov/e-verify [http://www.dhs.gov/e-verify]
Requirements
- Excellent written and verbal communication skills
- Demonstrates effective negotiation and closing techniques
- Strong understanding of the truckload industry to include equipment types, carrier capabilities, pricing and regulations
- Strong understanding of US Geography
- Excellent organizational and problem solving skills
- Proficient in Microsoft Excel
- Works well in a team environment
- High school diploma or GED/Bachelor’s degree preferred
- Minimum 3 to 5 years’ transportation experience or combination experience and education (brokerage experience strongly preferred)
- Experience with industry capacity / pricing boards (DAT, GetLoaded, Truckstop, etc.)
- Professional certification may be required in some areas.
Responsibilities
- Develop target list and initiate contact with potential clients through sales phone calls and relationship building
- Introduce the company and company’s services to potential clients
- Build and maintain ongoing relationships
- Manage accounts, including all communication to and from clients, on a daily basis and be available to the respond and resolve escalations (to include nights and weekends)
- Increase revenue and net revenue with established and new clients
- Communicate needs for solutions with peers and assist in the development of solutions
- Work as intermediary for communication between clients and peers to meet client expectations
- Collaborate with peers and utilize tools provided to generate pricing / quoting responses
- Work with operations team to provide tracking information as requested by the client
- Escalate all shipment issues immediately to the client to insure prompt resolution (which may include nights and weekends)
- Manage all client requests and follow up to insure client needs are met
- Send all required reports to client on a daily, monthly or quarterly basis as deemed
- Responsible for managing the client generated reports and assuring accuracy
Benefits
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
