Account Executive

LivePersonColorado Springs, CO
13h$100,000 - $126,000Remote

About The Position

As an Account Executive, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will serve as the primary architect for large-scale digital transformations, orchestrating multi-million dollar deals that redefine how the United States leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director, Sales, this role sits within our Field Sales organization and is pivotal to our expansion within the US market.

Requirements

  • 6+ years of professional sales experience, with at least 4+ years specifically managing large, complex enterprise software sales (multi-million dollar deals).
  • Proven track record of success in SaaS, BPO, e-commerce, or online marketing sales environments.
  • Extensive experience in Strategic Value-Based Selling, including buyer group identification and complex business case definition.
  • Bachelor's Degree of equivalent
  • Deep understanding of transformational technology and the ability to "nerd out" about AI applications and data-led decision-making.
  • Operational excellence in managing long sales cycles, with a disciplined approach to CRM hygiene and pipeline management.
  • Familiarity with the digital transformation landscape in the US, including local consumer behaviors and enterprise procurement processes.
  • Growth Mindset: You are curious, embrace coaching, and view feedback or failure as a mandatory fuel for growth.
  • Entrepreneurial Spirit: You are a self-starter who thrives in fast-paced, dynamic environments and can inspire passion in others.
  • Customer-Obsessed: You deliver excellence in service and are committed to fostering a collaborative team environment to achieve the best results for the client.

Responsibilities

  • Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list.
  • Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability.
  • Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas.
  • Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner.
  • Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI.
  • Master the MEDDPICC qualification framework to ensure rigorous deal management and accurate monthly/quarterly forecasting.
  • Act as the "CEO of your territory," orchestrating internal resources including Inside Sales, Solution Consultants, Legal, Marketing, and Professional Services to deliver seamless customer experiences.
  • Collaborate with the Product and Success teams to ensure the "voice of the customer" is reflected in our roadmap.

Benefits

  • Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
  • Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
  • 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)
  • HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis
  • Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
  • Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
  • Development: Access to internal professional development resources.
  • Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
  • Paid Public Holidays.
  • Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
  • Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.
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