Account Executive - Global Services

Pavarini McGovern•New York, NY

3d•$175,000 - $200,000

About The Position

Structure Tone Global Services, part of STO Building Group, is looking for an Account Executive to support their efforts in either New York or Boston. In the Account Executive role, we are looking for a leader with strong business acumen and networking skills. The ideal candidate will possess +/- 10 years of experience in the A/E/C industry with a deep understanding of the unique dynamics of the CM/GC sector. The AE must have experience with all parts of the construction process and develop and maintain positive relationships with every project stakeholder, including owners, partners, project team members, subcontractors, and vendors. They will have a command of leadership best practices and a commitment to team culture and continuous improvement. Working across multiple markets, the AE brings together teams from different regions, with different perspectives, working together to achieve successful project outcomes. They communicate in concise, clear messaging that identifies and drives decisions and commitment. They can identify areas to innovate, build relationships, and invest in implementing new ideas. The ideal candidate will have a proven track record of sustainable account growth and a demonstrated history of interpreting customers’ needs and values.

Requirements

Minimum of +/- 10 years of experience in the A/E/C industry or closely related field. Experience managing teams/matrix teams responsible for the delivery of complex projects.
Bachelor’s degree in construction management, engineering, or a related field.
Exceptional client relationship management skills.
Strong ability to collaborate with stakeholders to deliver comprehensive solutions on behalf of our clients.
Excellent verbal and written communication skills and strong analytical skills.
Ability to thrive in a fast-paced, results-oriented environment.
Strong organizational and project management skills.
Client-focused and collaborative mindset.

Nice To Haves

Professional certifications (e.g., PMP, LEED) are a plus.

Responsibilities

Develop and manage strong relationships with potential & current client decision-makers.
Understand the organization’s full portfolio of services and geographies and present them to the client to foster account growth.
Understand the client’s long-term real estate and construction needs.
Lead client presentations, secure new business, and negotiate contracts.
Maintain and own key account data within Salesforce, including opportunity pipeline & probabilities, client/partner log & notify, MSA summaries, etc.
Serve as the Strategic Account Team Leader, motivating a unified team focused on goals for specific enterprise accounts.
Organize and direct regular Client Account Business Reviews.
Develop and maintain the Account Playbook.
Integrate yourself with the local project delivery team, being active and present at all key client meetings to ensure projects are delivered on time, on budget, and with high quality, safety, and profitability levels.
Establish and implement a margin strategy for the account; ensure projects are set up to achieve success and profitability.
Establish a successful construction reporting cycle, from project start to project finish, factoring in company processes and considerations into job site problem-solving.
Ability to effectively identify and mitigate project risks before they impact service delivery to the client.
Identify and manage project risks, balancing priorities such as schedule, budget, quality, and safety.
Elevate potential areas of concern, communicating major issues with leadership.
Travel to, attend, and add value to any milestone project events.
Build and maintain an effective team culture that aligns with organizational culture.
Effectively communicate, resolve conflicts, and manage morale.