Solidroad-posted 14 days ago
Full-time • Entry Level
Onsite • San Francisco, CA

About Solidroad Building something great is addictive. It’s like discovering your favorite TV show mid-season, except you're helping write the next episode. It’s like unboxing a new gadget, except you’re the one designing it. You shape how it feels, how it works, and how people react when they use it. At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We’re using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult, and genuinely new. About the role We’re looking for someone early in their sales career who’s ready to build something from the ground up. This is not just a job — it’s a workout, a masterclass, a rocketship, and a game of chess all rolled into one. You’ll be prospecting and closing high-value customers, but you’ll also help shape how we sell, who we sell to, and what we say when we get in the room. You’ll partner directly with the founders, get into the weeds with product and customer success, and learn what it takes to go from $1M to $10M ARR. Some days you’ll be booking meetings and running demos. Other days you’ll be building the sales playbook from scratch or figuring out how to land that dream logo who doesn’t know us (yet). It won’t always be comfortable, but it will be fast-moving, hands-on, and full of "hell yes!" moments.

  • Source, identify, and qualify leads across SMB and Midmarket — and develop them into real pipeline.
  • Close new business by running a tight process with buyers from first email to signature.
  • Sell directly to the C-Suite and CX leaders across industries — think Head of Support, VP of Operations, Director of Enablement.
  • Build repeatable outbound campaigns using email, phone, and LinkedIn.
  • Keep our CRM (HubSpot) squeaky clean — pipeline hygiene is your jam.
  • Collaborate with marketing on content and demand gen experiments.
  • Partner with product and customer success to surface insights and advocate for your customers.
  • Have 3+ years of experience as an SDR or AE in a high-velocity sales role, ideally selling SaaS to SMB and Midmarket teams.
  • Know your way around outbound, from strategy to execution — and aren’t afraid to roll up your sleeves.
  • Have a track record of crushing quota and chasing stretch goals.
  • Are energized by ambiguity and see blank canvases as opportunities, not obstacles.
  • Communicate with clarity and charisma — whether it’s over email, in a boardroom, or on a cold call.
  • Are detail-oriented, organized, and accountable. You don’t let good leads go cold.
  • Think like a founder: you care about the customer experience, the product, and the future of the company.
  • Have aspirations to grow with us and potentially lead a team one day.
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