Account Executive, Ticket Sales & Experience - Orlando

XFL Properties LLC DBA United Football League-posted 3 months ago

Full-time • Entry Level

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The Account Executive for Ticket Sales & Experience at the United Football League (UFL) is responsible for driving new business through the sale of ticket packages, including season tickets, group tickets, and suites. This position reports directly to the Sr Director, Ticket Sales & Service and is focused on generating sales through various channels, maintaining customer relationships, and executing game day activations to enhance fan experiences.

Sell UFL ticket packages for designated team
Maintain a regular quota of ticket sales results and desired activity levels
Generate sales through deposit holders, existing leads, and develop leads through personal prospecting, referrals, networking, social selling, and effective research
Create and develop new business by regularly pitching prospective clients through virtual presentations, face-to-face meetings, phone prospecting, social selling, and group presentations at events
Participate and lead activities at UFL team and partner events to support ticket sales efforts and promotional initiatives
Regularly seek and attend community, chamber of commerce, and other organizations
Effectively handle incoming sales calls from prospective clients for all ticket sales products
Follow up with customers and prospective customers to build relationships and meet assigned sales goals
Maintain high level of customer service with all ticket package holders
Execute game day activations to provide fans with access and experiences
Produce accurate updates on prospecting activity, sales performance, outside appointments, and event recaps through Salesforce CRM system
Act as point of contact for individual business to UFL team and league level management
Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
Represent the UFL, the team, and other partners professionally

Bachelor’s degree or equivalent experience required
Minimum of 1 year outbound sales experience
Premium and/or ticket sales experience in the sports and entertainment industry preferred
Minor League or start-up sports and entertainment experience preferred
Experience with Microsoft Office and Google Suite products required
Experience with servicing customers preferred
Experience with CRM system, Salesforce preferred
Experience with a ticketing system - Ticketmaster/Archtics preferred

Strong sense of self-awareness and emotional intelligence
Outstanding customer service and interpersonal communication skills
Ability to manage one's own time and prioritize tasks
Strong command of reasoned, measured decision-making

Annual incentive and/or comprehensive benefits including medical/dental/vision/life insurance
401(k) plan
Accrued paid time off
Discretionary bonus and commission

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Account Executive, Ticket Sales & Experience - Orlando

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