Account Executive (Renewals) – Cybersecurity / Information Security Services (ISS)

The GLI Group-posted 2 months ago
$75,000 - $85,000/Yr
Full-time • Entry Level
Las Vegas, NV
501-1,000 employees
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Gaming Laboratories International (GLI) is seeking an Account Executive to support engagement renewals and ensure long-term client retention for our Cybersecurity / Information Security Services (ISS) team. This will be a full-time, in-office position, based out of either our world headquarters located in Lakewood, NJ or our Las Vegas, NV office. GLI has been the global leader in the testing and certification of gaming devices and systems since 1989. Our ISS division, powered by Bulletproof, delivers world-class cybersecurity solutions to help organizations protect their data, ensure compliance, and build resilience against evolving threats. Our employees are our greatest asset. We offer competitive salaries, top-notch benefits, and a company culture focused on growth and collaboration. As part of the Client Services Department supporting the ISS team, you’ll have the opportunity to work in a global organization while making a meaningful impact by helping organizations secure their operations.

  • Manage the end-to-end ISS renewal process for your region, ensuring all opportunities are proactively identified, tracked, and closed within established timelines.
  • Maintain strong relationships with ISS clients and the ISS PMO through networking and outbound outreach, ensuring timely renewals and up-to-date contracts.
  • Advocate for GLI’s ISS offerings, including penetration testing and advisory services, to existing clients, identifying opportunities for additional services.
  • Lead client conversations to understand their needs and tailor solutions that address their unique cybersecurity and compliance challenges.
  • Prepare pricing workbooks based on previous scopes and client discussions and deliver compelling proposals to clients and internal stakeholders.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
  • Achieve and exceed KPI’s, including: Initiating client outreach >60 days prior to renewal date, ensuring less than 5% of renewals are client initiated, and reducing turnaround time for preparing renewal quotes.
  • Support the global ISS business by protecting and expanding recurring revenue and gross margin.
  • Maintain accurate CRM entries and RFQ requests to ensure accurate tracking and reporting.
  • Provide data and analysis on renewal performance, losses, and areas for improvement.
  • Contribute to the design and enhancement of internal processes to drive visibility, efficiency, and alignment across teams and regions.
  • Deliver ISS-related information to clients, strengthening trust and fostering long-term relationships.
  • Stay current on industry trends, competitive landscape, and regulatory requirements.
  • Represent GLI and ISS at industry events and conferences, as needed.
  • Other duties as assigned.
  • A minimum of 2 years of experience in B2B sales in cybersecurity, information security, or technology services is required.
  • Must have strong interpersonal and relationship building skills with the ability to adapt communication styles to varied audiences.
  • Must demonstrate excellent organizational skills with the ability to manage multiple renewals, client discussions, and deadlines simultaneously.
  • Strong problem-solving and process improvement mindset, with the ability to analyze data and propose practical solutions.
  • Proficiency in using Microsoft Office, including Word, Excel, and PowerPoint is required.
  • Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
  • Bachelor’s degree in business, cybersecurity or a related field is preferred.
  • Prior experience selling to highly regulated industries (e.g. gaming, finance, healthcare) is a plus.
  • Experience with CRM systems is a plus.
  • Familiarity with information security services and frameworks (ISO 27001, NIST, etc.) is a strong asset.
  • Comprehensive Health, Dental, and Vision Insurance (100% employer paid options available)
  • Health and Flexible Savings Accounts
  • 100% Employer Paid Life and Disability Insurances
  • Paid Time Off (20 days/year)
  • 401K with 100% match up to 3% of your gross annual salary
  • Annual Discretionary Bonus
  • Educational Assistance Program
  • Mental Health Benefits through our Employee Assistance Program
  • Voluntary Pet Insurance
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