Account Executive - Premier, Principal

Blue Shield of California • Los Angeles, CA

10h • Hybrid

About The Position

The Premier Accounts team manages all group business with 3,000 or more
employees. With nearly
4.5
million members, our strategy to win in the market is
to understand and meet the needs of commercial/national and public sector
employers and labor trusts and their consultants in a way that exceeds their
expectations by providing easy, understandable interactions and affordable
choices through efficient use of premium dollars to establish Blue Shield as the
preferred choice in health plans. The Account Executive - Premier, Principal
will report to the Area Vice President, Southern California. In this role you
will serve as a the strategic advisor providing consultative client management
through developing client relationships and understanding of client business to
identify service needs, plan service delivery and drive use of proactive service
and support.
You will capably manage a defined book of business as the ultimate
point of client contact to coordinate resolution of service incidents,
escalation of technical issues and overall strategic goals. Collaborates with
sales and support groups to demonstrate value of support offering to client and
identify opportunities for growth and product expansion.

Our leadership model is about developing great leaders at all levels and
creating opportunities for our people to grow – personally, professionally, and
financially. We are looking for leaders that are energized by creative and
critical thinking, building and sustaining high-performing teams, getting
results the right way, and fostering continuous learning.

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun.
Ascendiun is a nonprofit corporate entity that is the parent to a family of
organizations including Blue Shield of California and its subsidiary, Blue
Shield of California Promise Health Plan; Altais, a clinical services company;
and Stellarus, a company designed to scale healthcare solutions. Together, these
organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system
worthy of our family and friends and sustainably affordable. We are transforming
health care in a way that genuinely serves our nonprofit mission by lowering
costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive
and contribute fully to address the needs of the various communities we serve.
We are committed to creating and maintaining a supportive workplace that upholds
our values and advances our goals.

Blue Shield is
a U.S. News Best Company to work for, a Deloitte U.S. Best
Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360
as a Top Regional Company, and one of the 50 most community-minded companies in
the United States by Points of Light. Here at Blue Shield, we strive to make a
positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We
build trust by doing what we say we're going to do and by acknowledging and
correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by
understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard
work necessary to achieve our ambitious goals.

Our
Workplace Model

We believe in fostering a workplace environment that balances purposeful
in-person collaboration with flexibility - providing clear expectations while
respecting the diverse needs of our workforce. Our
workplace model
is designed
around intentional in-person interaction, collaboration,
connection,
creativity
and flexibility:

For most teams, this means coming into the office two days per week.

Employees living more than 50 miles from an office location, out of state
employees, and employees in certain member-facing roles should work with
their manager to determine in-office time based on business need.

For employees with medical conditions that may impact their ability to work
in-office, we are committed to engaging in an interactive process and
providing reasonable accommodations to ensure their work environment is
conducive to their success and well-being.

The Company reserves the right to
require
more presence in the office based on
business needs, and requirements are subject to change with periodic reviews.

Responsibilities

• Serve as a strategic advisor providing consultative client management through developing client relationships and understanding of client business to identify service needs, plan service delivery and drive use of proactive service and support.
• Manage a defined book of business as the ultimate point of client contact to coordinate resolution of service incidents, escalation of technical issues and overall strategic goals.
• Collaborate with sales and support groups to demonstrate value of support offering to client and identify opportunities for growth and product expansion.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 1-10 employees