Arthur J Gallagher & Co.-posted about 1 month ago
Full-time • Mid Level
Radnor, PA
5,001-10,000 employees
Insurance Carriers and Related Activities

The Account Executive provides advanced client support, including comprehensive account management for a book of business, from proposal through evaluation of risk and industry changes. The position requires a significant degree of independent judgment and discretion and is responsible for developing others through formal and informal leadership and mentoring. In accordance with the seniority of the role, the Account Executive possess advanced product, carrier, and underwriting knowledge and remains informed of industry changes in these areas. The Account Executive is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.

  • Successfully and profitably manages an assigned group of accounts.
  • Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
  • In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage.
  • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
  • Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
  • Producer's License.
  • Ability to travel up to 25% of the time.
  • Proficiency in Microsoft Office.
  • Appropriate licensing as required.
  • Previous insurance knowledge and experience managing client relationships.
  • Solid financial acumen.
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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