Account Executive - Mid-Market

About the position

As a Mid-Market Account Executive with Freshworks, you'll play a pivotal role in expanding our footprint with our Mid-Market segment (500 -1,000 employee size). Your focus will be on delivering EX solutions, driving volume-based business growth, and managing moderate-sized deal cycles. You'll work in a consultative, adaptable, and strategic manner to engage small buying teams and close deals in medium-length sales cycles.

Responsibilities

• Build and execute sales strategies tailored to mid-market customers, delivering value-driven solutions for ITSM, employee onboarding, and engagement needs
• Identify, qualify, and engage prospects, ensuring a steady flow of opportunities through discovery and virtual sales efforts
• Navigate small buying teams to build trust and influence decision-making processes
• Manage moderate-sized deals with a focus on negotiating terms, securing commitments, and closing agreements
• Work cross-functionally with Marketing, Solutions Engineers, and Customer Success teams to deliver seamless customer experience

Requirements

• At least 3 years of success in SaaS or mid-market sales, with a proven ability to drive results
• Strong discovery, negotiation, and virtual selling capabilities
• Solid knowledge of SaaS, with specific experience in employee experience (EX) platforms, including onboarding and engagement tools
• Consultative, adaptable, and strategic in your approach to customer engagements
• A customer-first approach, coupled with the ability to thrive in a dynamic, high-growth environment

Benefits

• Base Salary range: $103,000 - $145,000
• Eligible for variable compensation