Account Executive, Membership Sales

Detroit Lions • Detroit, MI

116d

About The Position

The Account Executive, Membership Sales will be responsible for corporate account acquisition for all hospitality inventory and will directly impact the growth and expansion of our customer base. This position will work within the ticketing department to achieve customer satisfaction, revenue generation, and long-term account goals that are in line with the company’s overall objectives.

Requirements

• Bachelor’s Degree in Business, Communications, Sports Management or related field preferred
• Minimum 1 year of proven sales and customer service experience required, experience with a professional sports or entertainment venue preferred
• Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• Must possess a professional attitude and demeanor
• Working knowledge of sales and marketing techniques of entertainment venues preferred
• Working knowledge of Microsoft Office Products, Customer Relationship Management system, and Archtics ticketing platform preferred
• Developed negotiation and closing skills preferred
• A valid Driver’s License and a safe driving record

Nice To Haves

• Experience with a professional sports or entertainment venue preferred
• Working knowledge of sales and marketing techniques of entertainment venues preferred
• Developed negotiation and closing skills preferred

Responsibilities

• Directly prospect, sell season tickets with a primary focus on small to mid-market corporations and general consumers
• Pursue new business-to-business account acquisition through personalized sales presentations over the phone and in person
• Promote and sell season ticket members, group tickets and suite packages
• Schedule meetings and conduct presentations with prospective clients
• Seek and implement sales best practices
• Networking at outside events
• Cultivate leads through cold calling, face to face appointments, networking, in stadium presentations and inbound inquiries to consistently fill the top of the funnel
• Involvement in all stages of the sales cycle from lead generation to closing
• Sell new and existing clients for all Ford Field events
• Responsible for troubleshooting client concerns and facilitating resolutions
• Participate in non-game day sales events, offsite meetings, sales booths, including but not limited to, open houses, training camp and draft day party
• Develop and enhance relationships with current clients to increase growth opportunities through sales campaigns and referrals
• Entertain prospects and new season ticket holders on game day and at Ford Field events to ensure strong personal relationship with client base
• Produce accurate updates on sales pipeline/prospecting activity in Customer Relationship Management system, outside appointment and event recaps and account management
• Accountability to achieve weekly, monthly and long-term season ticket and revenue goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees