Account Executive (MedInsight)
About The Position
Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our company's purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions. Position Summary: The Account Executive is the commercial owner of a defined portfolio of existing MedInsight clients, accountable for Net Revenue Retention, expansion, and long-term partnership value. This role focuses on building strong, strategic relationships with client executives to ensure satisfaction, secure renewals, bring in additional revenue, and expand the adoption of MedInsight solutions. Successful Account Executives operate as portfolio general managers, developing multi-year growth strategies, building executive-level relationships, identifying whitespace, and generating expansion pipeline independent of renewal cycles. This is a highly visible, client-facing role that requires strong commercial acumen, executive presence, healthcare analytics fluency, and close collaboration with Client Services, Product, Marketing, Finance, and Milliman partners. Key Objectives of the Role Own and grow a defined book of business with clear accountability for Net Revenue Retention. Drive predictable expansion revenue through proactive account planning and value-based selling Maintain strong renewal outcomes while expanding MedInsight’s footprint across client organizations Position MedInsight as a strategic, long-term partner aligned to executive priorities
Requirements
- Bachelor’s degree in business, Healthcare, or related field preferred
- 5+ years of experience in account management, sales, or client-facing commercial roles
- 3+ years’ experience in healthcare, healthcare technology, SaaS, or analytics
- Demonstrated success driving expansion revenue and NRR growth within existing accounts
- Strong executive presence with the ability to lead strategic, value-based conversations
- Experience building multi-threaded relationships across complex organizations
- Highly organized with strong account planning and forecasting discipline
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite
- Willingness to travel up to 25% as needed
Responsibilities
- Serve as the commercial owner for assigned accounts, accountable for renewals, expansion revenue, and overall portfolio performance
- Carry an expansion quota and consistently generate pipeline from the existing client base
- Identify and pursue upsell and cross-sell opportunities across MedInsight and Milliman solutions
- Develop and execute 12–24-month account growth strategies, including whitespace analysis and expansion use cases
- Build multi-threaded relationships across the full buying group (clinical, finance, IT, and executive leadership)
- Proactively identify client initiatives where MedInsight can deliver measurable business value
- Lead executive-level conversations focused on outcomes, ROI, and business impact
- Develop and present value-based business cases to support expansion and investment decisions
- Facilitate strategic planning sessions that align MedInsight solutions with client priorities
- Lead renewal strategy and negotiations, ensuring timely execution of contracts
- Maintain strong client satisfaction while evolving conversations beyond renewal-only discussions
- Monitor account health, usage metrics, and risk indicators to proactively address issues
- Partner closely with Client Services to ensure successful delivery and value realization
- Collaborate with Product, Marketing, Finance, and Milliman teams to support growth initiatives
- Maintain accurate forecasting, opportunity tracking, and account plans in CRM systems
Benefits
- Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
- Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
- 401(k) Plan – Includes a company matching program and profit-sharing contributions.
- Discretionary Bonus Program – Recognizing employee contributions
- Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
- Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
- Holidays – A minimum of 10 paid holidays per year
- Family Building Benefits – Includes adoption and fertility assistance
- Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
- Life Insurance & AD&D – 100% of premiums covered by Milliman
- Short-Term and Long-Term Disability – Fully paid by Milliman
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
