Account Executive - Hospice

Circle of Life • Springdale, AR

6d

About The Position

The Account Executive is responsible for the management and growth of all aspects of their assigned market segment and/or territory in relation to offering the gift of hospice to patients and their families. A primary responsibility is to identify, build and nurture professional relationships with caregivers and decision makers in a variety of market segments including hospitals, home health agencies, nursing homes, assisted living facilities, senior centers and other community gathering places. The objective is to reach more eligible patients and admit them earlier in their end of life journey into hospice so both the patient and their family receive the care and support needed. The Account Executive represents the organization in all health care and public settings.

Requirements

• Three to five years of demonstrated sales experience and success in a health care setting.
• Must be able to work fluently in Microsoft Office products and other software packages utilized within the Circle of Life business suite of software.
• Ability to clearly present data in an individual or group setting.
• Requires an individual to use critical thinking and analytical skills to enter data accurately to drive business objectives
• Excellent organizational skills.
• Experience in managing and coordinating projects, setting priorities and managing multiple tasks.
• Ability to meet deadlines and follow up on assignments with a minimum of direction.
• Exceptional oral and written communication skills and attention to detail.
• Requires advanced skills using Microsoft Office applications.
• Ability to work well with managers, co-workers and the public.
• Demonstrated ability to work in a team environment.
• Available for after hours and weekend referrals.
• Must maintain a good driving record and have reliable source of transportation and/or be willing to drive company car to assigned territories and other designations as indicated by job need.
• An understanding of hospice eligibility, compliance regulations, documentation requirements, familiarity with Hospice Conditions of Participation, state and federal regulations related to hospice, patient characteristics and needs that indicate an appropriate hospice referral and other operational procedures is necessary.

Nice To Haves

• Bachelor's degree preferred.
• Prefer past experience using electronic health records systems and Customer Relationship Management software.

Responsibilities

• Ability to drive data driven growth of assigned hospice market segments.
• Identify formal and informal leaders, decision makers and care givers within facilities and build strong professional relationships with each.
• Build relationships with physicians, nurses, case managers, discharge planners and other healthcare workers that yield admissions for eligible patients
• Drive to facilities and/or meet with individuals in assigned territory to assure they understand the referral process and depth of quality our hospice program offers.
• Create and offer educational in-services and other sales training identified as helpful to referral sources in assigned territory.
• Create and implement quarterly growth plans, weekly sales call plans, daily sales call plans to include at least 10 calls/day and pre-call plans for each sales call all of which align with the quarterly growth plan.
• Meet pre-determined quarterly goals, including developing and expanding accounts to demonstrate month over month growth.
• Maintain daily documentation in the Customer Relationship Management (CRM) tool including daily and weekly call schedules, appointments and activities.
• Work with and assist Access, Admissions and Liaison teams with Pre-Assessment Visits, Consent Visits and managing intake process of patient and their family.
• Other duties as assigned.

Benefits

• Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs.
• Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses.
• Generous time-off plans: Eligible employees enjoy generous personal time.
• 403(b) plan: Circle of Life provides a 403(b) plan with match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level