Account Executive - Hospice Sales

Lifecare Home Health Family • Graham, TX

74d

About The Position

The Account Executive develops business partnerships by making effective sales contacts, calls, and presentations. Responsibilities include the growth and promotion of hospice programs and services while maintaining the standards of practice consistent with quality end-of-life care. Serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of the assigned territory.

Requirements

• Bachelor’s degree in marketing or related field or equivalent professional experience.
• Minimum of two (2) years of experience in hospice sales or a related industry with a proven record of achieving incremental growth in direct sales.
• Experience delivering high-quality outcomes and growth.
• Establishing and maintaining professional and effective relationships with internal and external teams.
• Proficient in using Microsoft programs for internal and external communications, presentations, database tracking/reporting, and spreadsheet applications.
• Proficiency in using a CRM solution is preferred.
• Excellent oral communication skills.
• Self-directed and possesses the ability to work with little supervision.

Responsibilities

• Responsible for the overall development and referral growth of assigned territory, including facilities, physicians, care-at-home providers, and community agencies.
• Fosters good working relations with physicians, third-party payors, and community agencies.
• Develops, implements, and evaluates quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions.
• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.
• Maintains professional and clinical knowledge of provider services.
• Acts as liaison between referral partners and agencies to communicate information about new products, programs, and service delivery.
• Meets with patients and families to discuss home care services, individual needs/concerns, and manage expectations, as needed.
• Takes the initiative in building relationships within the Intake department and with the appropriate patient care resources staff.
• Updates and maintains customer and competitor profiles, logs daily call activity, and documents plans for follow-up activities with referral sources.
• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies.
• Participates in marketing efforts for the purpose of educating the healthcare community about hospice programs.
• Prepares monthly tracking reports on referral sources and keeps agency informed of key marketplace changes relating to providers and competitors.
• Demonstrates teamwork and cooperation with colleagues.
• Utilizes current Agency and department-specific software to complete assignments.
• Promotes timely, high-quality care to patients and caregivers with life-limiting illnesses.
• Demonstrates an in-depth knowledge of and ensures compliance with all local, state, and federal laws relating to the operations of the Agency.
• Provides counsel to the Agency regarding the needs of the community and program development.
• Communicates with attending physicians, hospice physicians, and other physicians involved in the patient’s care.
• Submits all required paperwork in a timely manner.
• Participates in hospice-sponsored in-service programs and maintains or improves competency.
• Promotes the Hospice’s philosophy and administrative policies.
• Meets productivity standards.
• Provides effective communication to patients, their family members, team members, and other health care professionals.
• Carries out other duties as assigned by leadership.

Benefits

• Reliable transportation and valid auto liability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees