Account Executive, Data Feed & API

Pitchbook•New York, NY

14d•Onsite

About The Position

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers’ success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook’s Account Development Manager (ADM) for Direct Data is responsible for selling PitchBook’s API and data feed solutions. The Core Accounts group is the beating heart of our Account Management group, working with thousands of customers across banking, investing, advisory, and other industries. As a part of this team, you will focus on a concentrated vertical of customers to maximize your knowledge and impact on the success of our customers. Direct Data Account Development Managers are tasked with synthesizing the needs expressed by their clients, their knowledge of the client’s industry, and the capabilities of PitchBook’s data into a solution that creates success for our customers. Account Development Managers work in collaboration with our Direct Data Sales Engineers to customize data feed and API solutions and support customers on the path to value creation with PitchBook data feeds and APIs. Finally, Account Development Managers will partner with the broader Account Management team to ensure thoughtful end-to-end engagement with customers across PitchBook’s suite of products and services.

Requirements

2+ years previous experience in business development or customer success in a revenue generating/closing role
Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
Experience working in a cross-functional account management organization with divided responsibilities and defined collaborative workstreams
Willingness to learn database concepts, including but not limited to relational tables, data types, and normalization
Ability to explain technical concepts to non-technical audiences including methods for fuzzy matching, name matching, and record reconciliation
Both social and technical with the ability to foster relationships with senior level executives
Previous experience selling to large banking, general partner, limited partner, and non-financial corporate customers. Understand why and how each of our diverse client types engages with our product and data
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Proficiency working with Salesforce, Catalyst, and other CRM tools
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Responsibilities

Consult with PitchBook clients and prospects to determine suitability of our customer-facing data feed and API solutions in their processes
Partner with PitchBook’s Account Management and Customer Success teams to sell data feed and API solutions to clients and prospects
Proactively explore opportunities to deepen commercial relationships leveraging your knowledge of your customers’ business and data needs
Manage a queue of client or prospect projects and sales opportunities
Accurately forecast opportunity pipeline on a weekly, monthly, and quarterly basis
Drive innovation throughout the department by finding new and creative ways to serve our customers and sell our products
Progressively advance your knowledge and understanding of your customers’ business. This includes general knowledge as well as contemporary themes and topics germane to the industry
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested