Account Executive & Customer Success - AI EdTech
About The Position
Our client is the premier AI-powered grading and feedback platform for K-12 educators. Born out of top-tier Silicon Valley research accelerators and supported by prestigious federal education grants, they are solving the #1 pain point in education: teacher burnout. Currently serving 1M+ students across 1,000+ schools, they are experiencing explosive 10X year-on-year growth. Their platform doesn’t just save teachers hours; it empowers them to provide higher-quality, standards-aligned feedback to every single student. In this Founding Sales & Customer Success role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate.
Requirements
- You Know K-12: You have 2–6+ years of experience in K-12 SaaS sales or customer success with a proven track record.
- You are a GenAI Power User: You are deeply familiar with how Generative AI is transforming the classroom experience.
- You are Scrappy & Autonomous: You thrive in the ambiguity of an early-stage startup and enjoy building processes from the ground up.
- You are an Elite Communicator: You can navigate conversations with busy teachers and high-level District Directors with equal parts empathy and clarity.
- You Want Ownership: You are looking for a founding-team role with major career upside and an ownership stake.
Nice To Haves
- Experience selling to US K-12 Directors of Curriculum or similar roles.
- A professional background as an English Teacher or School Admin.
- Previous experience at high-growth EdTech leaders (e.g., Nearpod, Newsela, Khanmigo, etc.).
Responsibilities
- Drive the Revenue Engine (50%)
- Execute the Playbook: Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts.
- Lead the Charge: Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators.
- Innovate Top-Down Strategy: Identify and target districts where the platform is already a grassroots favourite among staff.
- Asset Creation: Develop the marketing and sales collateral required to win in the K-12 space.
- Master Customer Success (50%)
- Drive Adoption: Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow.
- Own the Lifecycle: Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth.
- Build Scalable Systems: Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch.
- Voice of the Customer: Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education.
Benefits
- Real-World Impact: Help millions of students receive better feedback while giving teachers their time back.
- Unrivalled Growth: Join a "rocket ship" company that 10x'ed revenue last year through massive organic demand.
- Flexibility: Work in a fully remote, high-trust, and autonomous culture.
- Founding Influence: Work side-by-side with the founders to shape the company’s commercial DNA.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
