Account Executive - Conversation Intelligence
About The Position
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customersâ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Weâre here to stayâand weâre looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simplerâfor our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. As an Account Executive - Conversation Intelligence you will be responsible for building and expanding Contentsquareâs revenue, and ensuring long-term success in the region. This role will interface across all Company teams and functions including Consultants, Customer Success Managers, Pre-sales Engineers, Finance and Legal; and requires a high-energy, over achiever who will be able to deï¬ne our local strategy and evangelize the North American market.
Requirements
- 7+ years as a sales hunter (new logo / new revenue acquisition) with relevant SaaS experience
- An entrepreneurial spirit, ready to drive US growth
- Experience selling software solutions into Customer Support
- Experience managing a pipeline and closing SaaS contracts
- The ability to develop senior-level relationships quickly and effectively
- Experience presenting to senior managers and the C-suite at leading enterprise companies
- The ability to handle multiple opportunities simultaneously at various stages of the buying process
- Interest in increasing customer satisfaction and deepening customer relationships
Responsibilities
- Own the full sales cycle from prospecting to close and drive new business sales in North America
- Manage a book of business including renewal, cross-sell and up-sell
- Promote the Contentsquare value proposition to existing customers within a highly competitive market
- Manage complex sales cycles for new business, renewals and expansions
- Establish, navigate, and maintain relationships with senior executives and decision-makers
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
- Excel within a fast-paced, dynamic organization
Benefits
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country weâre based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the companyâs success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
