Account Executive, CEW

Axon•Chicago, IL

26d

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Account Executives are responsible for selling TASER products and services to medium to large law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex products, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training. At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. What You’ll Do Location: Midwest (IL, IN, MI, OH, WI) - Travel up to 70% of the time Reports to: Director T1200 CEW Direct Reports:

Requirements

Minimum of 3+ years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
Minimum of 3+ years experience managing a book of business
Solution or consultative sales experience working within complex sales processes
Data management experience using Salesforce (preferred) or similar CRM
Strong understanding of Virtualization and Cloud
Able to travel 70% + (3-4 days a week on the road) including overnight travel
Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
Startup experience & some vertical experience
Law Enforcement / Public Safety experience
Team Player: collaborate with various team members regularly
Ready to own & drive the territory

Responsibilities

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
Develop and maintain client relationships to ultimately drive revenue growth
Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
Cultivate customer relationships and ensure effective service delivery to accounts
Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
Support execution of strategy at the account level
Work with and bring in experts/specialists where required
Oversee and know all account activities for your major City/County/State accounts
Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
May provide customer product training as necessary
Accountable for individual expense budget management
Own account relationship and drive overall customer satisfaction for assigned accounts
Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing