Account Executive, Business Development
Fussball Club Cincinnati LLC (“FC Cincinnati”)•Cincinnati, OH
About The Position
The Account Executive, Business Development reports to the Director, Premium Hospitality & Business Development and will assist with all outbound ticket sales related functions. This individual will be primarily responsible for selling each facet of our business: season tickets, partial plans, premium single match tickets, and group tickets.
Requirements
- High school diploma required, Bachelor’s degree or equivalent education preferred
- 1+ year of prior experience in outbound sales, sports or live entertainment preferred but not require
- Positive “Make it happen” attitude
- Ability to adapt to new tasks quickly
- Experience using SeatGeek preferred
- Strong Word, Excel, and PowerPoint skills
- Excellent written and oral communication and presentation skills
- Strong ability to multi-task, in a fast-paced working environment
- Strong team philosophy: proven ability to work positively, collaboratively, and professionally within a team and across an organization
- An innovated approach and willingness to contribute creative solutions to problems as they arise
- Ability to work nights, weekends and holidays as required by FCC game schedules, premium and hospitality events
Responsibilities
- Generate new business via direct B2B and B2C outreach, with a focus on each sales facet of our business
- Lead our Ticket Sales and Service team in overall phone call and email activity with prospective ticket buyers
- Consistently meet and exceed weekly, monthly, and yearly sales goals
- Manage interactions with prospects through use of CRM system including accurately documenting client information and abiding by team policies and procedures
- Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face to face and virtual appointments
- Collaborate with Marketing, Special Events, Community Relations, and Ticket Operations to promote new ticket campaigns and ticket-based offerings
- Assist with sales and retention efforts including servicing and upselling existing and new clients
- Assist event staff during matches with day-to-day customer service, operations, ticket fulfillment, and other miscellaneous duties at all FC Cincinnati home games
- Responsible for meeting or exceeding individual and team performance and developmental goals
- Attend events and complete other duties as assigned
Benefits
- Generous paid time off and holiday time
- Option for one work from home day per week (by department and schedule)
- Medical, Dental, Vision, Life Insurance, 401k plan with company match
- Short-Term & Long-Term Disability Insurance
- Maternity & Paternity Leave and Family Building Benefit
- Employee Assistance Program and free subscription to the Calm App
- Discount off merchandise in the FCC team store
- Community volunteer opportunities
- Professional development and frequent team building opportunities
- Employee recognition programs and referral programs
- Opportunity for complimentary staff tickets to home FC Cincinnati matches
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
