Account Executive - Benefits

Bell Bank•Fargo, ND

64d

About The Position

This position provides a high level of support to Group Benefit Producers and clients in obtaining, maintaining, expanding and servicing Group Benefit accounts; in addition to independent sales responsibilities for group benefit products for employer groups of 50 employees or more.

Requirements

Bachelor’s degree in business administration, finance, or a similar field; or equivalent experience.
4-6 years of experience with employee health, benefits, other areas of insurance, or related areas.
Postsecondary education or equivalent insurance or sales experience.
Commitment to continuous learning/education in insurance.
Ability to interpret complex information, communicate effectively appropriately.
Proficiency in technology in general to enhance sales and service.
Life and Health Insurance license (can obtain after hire).
Outstanding customer service and interpersonal skills.
Excellent verbal and written communication skills.
Focus on ethics, integrity and honesty.

Nice To Haves

Previous sales or sales support experience preferred.

Responsibilities

Work with agent to manage a book of group benefit clients.
Independently sell and support group benefit products for employer groups.
Act as primary contact between clients, carriers and agent with open and clear communication, ensuring accurate and timely responses.
Develop a positive working relationship with agency personnel, clients, agents and carriers.
Responsible for marketing process which includes obtaining client census and quotes; preparing and submitting bid specifications; and evaluating results in preparing recommendations for the clients.
Ensure submissions are accurate, complete, timely, and meet carriers’ requirements.
Communicate due dates, timelines and expectations to clients and carriers.
Create client proposals with current and renewal details, as well as options.
Communicate final placement details and instructions to insurance carriers and customers.
Ensure final documents and contracts are accurate.
Utilize analytical tools and resources to develop alternative strategies, plan modeling and cost reduction opportunities.
Identify problems, summarize and develop strategic solutions with client by incorporating the company’s culture, mission and future staffing needs into our recommended strategic solutions.
Attend client meetings at their locations and in our office.
Conduct on-site meetings to communicate to employees and/or administrator about their benefit plans
Regular client contact through electronic, telephone and in person communication.
Educate, advise, and assist clients on state and federal regulatory issues including, but not limited to, ERISA, 5500s and Health Care Reform.
Install new group insurance contracts.
Administer renewals including preparing appropriate contractual changes.
Develop employee memorandum drafts for client to communicate annual renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
Provide resolution support and oversight of employee issues such as enrollment and billing issues.
Enter client and coverage information into EPIC for prospects and active clients, and keep updated and documented.
Use existing agency workflows, help develop and update as needed.
Develop and enhance knowledge and expertise of products, carriers, underwriting requirements and eligibility of products.
Follow up in a timely manner on outstanding items and manage open activities.
Identify coverage upgrade opportunities.
Research claims and billing inquiries.
Ensure quality and service standards of the agency are followed.
Participate in classes or seminars for skill and knowledge development.
Maintain insurance license.
Assist in general office duties as requested and needed.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.