Account Executive, Amazon Customs & Trade

Amazon • Nashville, TN

15h • $20 - $36

About The Position

Transform global trade by helping businesses navigate complex customs processes with cutting-edge brokerage services. In this pivotal role, you'll be instrumental in expanding Amazon Customs & Trade's external business, connecting companies to seamless international shipping solutions and driving strategic growth across diverse customer segments. A day in the life Your day will be a dynamic blend of strategic relationship building and customer-focused problem-solving. You'll connect with potential clients, craft personalized solutions, and guide businesses through the intricate world of international trade. From researching potential leads to conducting discovery calls, you'll be the bridge between innovative customs services and companies seeking efficient global shipping strategies. About the team We are a collaborative and forward-thinking group dedicated to revolutionizing customs brokerage. Our team is committed to transforming complex logistics challenges into streamlined, customer-centric solutions. We value innovation, adaptability, and a passion for connecting businesses across global markets.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience
• 1+ years of sales or account management experience
• Experience effectively communicating complex concepts through written and verbal communication
• Demonstrated ability to meet performance goals in a metrics-driven environment
• Ability to work independently while collaborating effectively with cross-functional teams
• Speak, write, and read fluently in Mandarin

Nice To Haves

• Experience in Logistics/freight forwarding/Supply Chain industry as a Broker/Customs agent
• Proficiency with CRM systems (Salesforce preferred)
• Track record of successful B2B relationship building
• Experience working with Amazon Retail vendors or similar enterprise customers
• Demonstrated ability to learn complex technical products and explain them simply

Responsibilities

• Drive New Business Acquisition: Execute targeted outreach to potential customers, manage active accounts, and guide them through comprehensive sales and onboarding processes
• Vendor Conversion: Partner with internal teams to identify and approach conversion opportunities, delivering compelling presentations about our customs brokerage services
• External Customer Acquisition: Research and qualify potential clients, conduct discovery calls, and prepare tailored proposals that showcase our unique value proposition
• Continuous Improvement: Capture customer insights, identify process enhancements, and contribute to refining sales strategies and messaging
• Relationship Management: Maintain accurate customer interaction records and collaborate effectively across cross-functional teams

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level