Account Executive 3, Enterprise Direct Sales, Managed Solutions

Comcast•Eastover, NC

1d•Hybrid

About The Position

Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. This role focuses on the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. The Account Executive designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. The position requires in-depth experience, knowledge, and skills in selling complex solutions and usually involves determining one's own work priorities. Employees at all levels are expected to understand and apply Comcast's Operating Principles, prioritize the customer experience, be knowledgeable and enthusiastic about Comcast's technology, products, and services, work collaboratively as a team, actively participate in the Net Promoter System, drive results and growth, support a culture of inclusion, and act ethically for all stakeholders.

Requirements

In-depth experience, knowledge, and skills in selling complex solutions.
Ability to determine own work priorities.
Knowledge of Network Design, SDWAN, and Network Security.
Familiarity with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
Excellent verbal and written skills including presenting, persuading, and negotiating.
Strong customer service orientation with excellent follow up skills.
Cold Calling skills.
Customer Relationships skills.
Direct Selling skills.
5-7 Years Relevant Work Experience.

Nice To Haves

Bachelor's Degree

Responsibilities

Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
Actively seeks ways to promote and position the Comcast brand within territory.
Builds relationships and drives alignment and regular communication between key GTM partners.
Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
Sells with goals of exceeding departmental financial and unit targets.
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
Maintains and builds customer relationship to drive customer retention.
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
Maintains accurate and quality sales records and prepares sales and activity reports as required.
Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent, and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.