Account Executive 2, Community Account Sales

Comcast • Springfield, MA

1d • Onsite

About The Position

Comcast is a Fortune 50 leader in media and technology, driving innovation in entertainment and online experiences. The Account Executive 2 role involves negotiating long-term agreements with key decision-makers such as building managers, owners, attorneys, and developers to bring Xfinity services to multifamily properties. This position is crucial for securing new business, renewing existing agreements, and managing large-scale property portfolio relationships, while also acting as an expert on advanced MDU product sets.

Requirements

• Relevant Work Experience: 2-5 Years
• Ability to exercise independent judgment and discretion in matters of significance.
• Ability to maintain regular, consistent and punctual attendance.
• Ability to work nights, weekends, and variable schedules as necessary.
• Proficiency in contract negotiation techniques.
• Strong presentation skills.
• Ability to use CRM software and relevant tools.
• Expertise in advanced MDU product sets designed for multifamily clients.
• Ability to develop and maintain solid, consultative relationships with clients.
• Effective collaboration with internal cross-functional partners.
• Ability to build robust business cases supported by financial modeling.
• Skills in managing sales funnel, sales opportunities, and sales forecasts.
• Education: Bachelor's Degree (or a combination of coursework and experience, or extensive related professional experience).

Responsibilities

• Securing new business opportunities, including New Build and Winback right-of-entry.
• Renewing existing agreements with multifamily prospects.
• Ensuring accuracy in all associated documentation.
• Managing multi-site, large scale property portfolio relationships.
• Acting as an expert on all advanced MDU product sets designed for multifamily clients.
• Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals.
• Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts.
• Making presentations to property owners, developers and their employees, and home-owner associations.
• Attending in-person meetings to maintain a high level of visibility for the Company.
• Securing marketing rights and other terms favorable to Comcast.
• Developing and maintaining solid, consultative relationships with clients to understand their unique needs.
• Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions.
• Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools.
• Keeping senior leadership informed of changes in market dynamics and the broader industry landscape.
• Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues.
• Building robust business cases supported by financial modeling.
• Managing sales funnel, sales opportunities, and sales forecasts for accuracy.
• Training and mentoring AE1s and collaborating with AE3’s and National Account Managers.
• Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
• Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends and variable schedules as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Eligibility for a Commission under the terms of an applicable plan (for sales positions).
• Eligibility for a Bonus (for non-sales positions).
• Best-in-class Benefits to eligible employees, designed to support physical, financial, and emotional well-being through an array of options, expert guidance, and always-on tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level