Account Director (New York)

Saylor Agency•New York, NY

5d•$115,000 - $135,000•Hybrid

About The Position

Saylor is a social-led, entertainment-first creative agency based in Los Angeles. Founded by former entertainment executives, we set sail in 2021 to build an independent agency that rethinks how brands communicate with today’s audiences. We believe every brand is an entertainment brand. That is why we craft ideas that move with culture, creating work that earns attention, sparks connection, and builds fandoms that last. Our clients include Netflix, Disney, Amazon, Hilton, Anthropologie, and more. We’re a tight‑knit crew of creatives, strategists, and makers who collaborate without ego, stay curious, and always show up for one another. We foster a supportive space where diverse perspectives are celebrated, hierarchy never blocks great ideas, and everyone is empowered to jump in, solve problems, and push creative boundaries together. Saylor seeks a tenured, growth-minded Account Director to own and deepen relationships across our client portfolio, drive account-level strategy, and proactively generate new business for the agency. The ideal candidate is a confident relationship-builder and agency ambassador—someone who thrives on developing lasting client partnerships, identifying strategic opportunities, and positioning an agency as an indispensable, differentiated partner. They are energized by growth, fluent in strategic storytelling, and motivated by turning strong relationships into enduring, high-impact work. The role also plays a meaningful part in business development, representing Saylor in pitches, presentations, and new business conversations. Account Directors carry quarterly revenue goals aligned to overall agency growth.

Requirements

7+ years of experience in digital marketing, social, or integrated marketing (agency or brand-side)
Proven experience owning senior client relationships and growing accounts
Demonstrated success in pitching, RFPs, and/or business development
Strong strategic thinking skills with the ability to connect insights to commercial outcomes
Excellent presentation, storytelling, and executive communication skills
Comfort operating in a fast-paced, entrepreneurial agency environment
Strong understanding of data, insights, and performance metrics to inform strategy
Proficiency in Google Workspace (Docs, Sheets, Slides)

Nice To Haves

Travel and/or luxury experience is a plus.

Responsibilities

Serve as the senior strategic partner for assigned clients
Actively cultivate and invest in client relationships through regular communication and in-person engagement
Deepen existing partnerships by identifying growth opportunities, upsell paths, and long-term roadmap opportunities
Guide senior-level check-ins, quarterly business reviews, and long-term planning
Drive client retention, satisfaction, and account profitability in partnership with Finance and Production
Develop and lead holistic account strategies rooted in client goals, industry context, and cultural insight
Identify white space within brands, verticals, and the broader market—and position Saylor as the solution
Translate client challenges into strategic opportunities and new scopes of work
Partner closely with Strategy, Creative, and Production leadership to ensure alignment and strategic clarity
Proactively seek, scope, and close new opportunities aligned with Saylor’s positioning and ethos
Contribute to new business growth through pitches, RFPs, and proactive outreach
Confidently present Saylor’s capabilities, point of view, and value proposition to prospective clients and partners
Leverage a personal and professional network to identify new opportunities, converting relationships into meaningful business
Operate as a senior leader within the Accounts team, setting the bar for strategic thinking and client partnership
Act as a connective leader across Accounts, Production, Strategy, and Creative teams
Foster a collaborative, accountable, and growth-oriented culture