Account Director

Dexterra • San Diego, CA

8h • $70,000 - $72,000

About The Position

At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As an Account Director (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.

Requirements

• 3+ years of proven experience in facility management, janitorial services, or related industries
• Fully bilingual (English and Spanish) with the ability to communicate professionally in both languages
• Extensive background in managing large-scale facilities or service operations
• Strong leadership and interpersonal skills with a client-centric approach
• Ability to inspire and lead diverse teams while fostering collaboration and accountability
• Demonstrated ability to manage budgets, analyze financial reports, and make data-driven decisions
• Expertise in financial planning and identifying cost-saving opportunities
• Proficiency in strategic planning, relationship management, and operational execution
• Experience in designing and implementing long-term strategies aligned with organizational goals
• Familiarity with sales methodologies such as Miller Heiman and client retention frameworks like Tenacity Client for Life
• Strong analytical and problem-solving skills to evaluate challenges and implement solutions
• Exceptional communication and presentation skills for engaging stakeholders at all levels
• Commitment to maintaining workplace health and safety standards

Responsibilities

• Client Retention and Relationship Management
• Performance Management and Operational Excellence
• Strategic Planning and Execution
• Leadership and Talent Development
• Health, Safety, and Compliance
• Sales and Business Development
• Financial Oversight

Benefits

• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.
• Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed