Account Director

Cushman & Wakefield • Saint Louis, MO

411d

About The Position

The Account Director at Cushman & Wakefield will be a key member of the Portfolio Advisory Group, dedicated to managing one or more dynamic client accounts. This role involves collaborating with the account team to support the client's strategic real estate vision, overseeing financial performance, and ensuring service delivery excellence. The Account Director will lead efforts in client relationship management, talent development, and risk management while driving financial performance and optimizing the client's real estate portfolio.

Requirements

• Minimum of 10 years at Senior Management level or other similar capacity.
• Experience in directly leading and managing multi-discipline teams.
• Client, P&L and contract management experience.
• Experience with high-level, complex transaction management including experience in contract management/compliance.
• Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON).
• Skilled in financial analysis and knowledge of financial concepts.
• Ability to comprehend, analyze and interpret complex business documents.
• Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint).
• Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.

Nice To Haves

• Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.

Responsibilities

• Manage the financial and contract performance outcome of one or more account teams.
• Maintain a thorough understanding of the client's business goals and strategies to align real estate services to contribute to these objectives.
• Establish and implement the overall vision, strategy and performance metrics to the applicable service lines.
• Develop and maintain strong client relationships.
• Implement and manage account governance process.
• Provide disciplined contract management to meet superior delivery of all contract deliverables.
• Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations.
• Oversee risk mitigation and dispute resolution for client and C&W.
• Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
• Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
• Responsible for revenue generation, account P&L management, profitability and overall financial performance.
• Ensure quantitative and qualitative analytics and evidenced-based decision making.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Real Estate
• Education Level: No Education Listed