As an Account Director at Norm Ai, you will build and maintain relationships with potential clients as they evaluate Norm Ai. You will own the client relationship from beginning to successful close, ensuring that each touchpoint with our prospective clients is thoughtful, engaging, and tailored. You will serve as public representative of Norm Ai, maintaining our high standards in each meeting. Wherever possible, you will seek to go above and beyond to meet their needs and demonstrate the value of Norm Ai - whether that means preparing custom collateral for a meeting, visiting them in-person at their offices or for a meal, or taking other opportunities to meet them and build the relationship. You will also play a critical role in shaping the future of our sales and go to market team and strategy, and serve as a foundational member of this team. You are highly motivated and eager to make a large impact at an early stage company. Be scrappy: Look for any and all opportunities to add value in the sales process, and these aren’t always obvious. Don’t let small setbacks get you down. Tell our story: Exceptional communication and relationship-building skills, with the ability to navigate complex organizational structures. Build pipeline: Identify prospects and make contact. Map accounts: Ensure successful closes by identifying stakeholders and ensuring that Norm Ai is having all of the right discussions with the client. Build pitch & collateral: Customize your pitch and demo to tailor to individual client needs. Build compelling demos and collateral. Drive client success: Partner with our Customer Engagement team during POCs and beyond in order to ensure that our clients succeed with Norm Ai. Help manage growth and renewal processes.