Account Director, Paid Social

Kargo • Los Angeles, CA

2d • $120,000 - $130,000 • Hybrid

About The Position

Kargo is hiring an Account Director to join our growing Customer Success team.
You will work closely with the rest of the Success team to manage customers’ performance marketing on social media, serve as the day-to-day owner of the accounts you manage and be able to speak to performance effectively. This role does not entail any sharing, post engagement, community building or other broader “social” responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach.

Requirements

• 6 years of paid Facebook advertising & campaign management experience
• Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies, etc
• Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
• Substantial analytical & spreadsheet/Excel skills
• Proactive approach to identifying and solving issues
• Effective communication skills both written and verbal with considerable attention to detail
• Ability to thrive in a dynamic, fast paced startup environment

Nice To Haves

• Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus
• Experience with 3rd party social platforms is a plus
• History of managing a small team

Responsibilities

• Support Sr. Account Directors with campaign & account management duties
• Delegate campaign management & technical tasks to Account Managers and Campaign Managers
• Analyze direct response performance & compile custom reporting according to customer needs
• Create, edit, optimize and scale social media campaigns based off complex performance trends
• Train self-serve users in how to best use the Kargo Commerce software
• Assist with back-end process such as feed mapping, creative scoping and more
• Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more
• Provide regular feedback to product team sourced from customers & your own experience
• Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed