Account Director, Healthcare & Life Sciences

OpenAI • San Francisco, CA

76d

About The Position

As an Account Director focused on Healthcare & Life Sciences, you will own executive-level relationships with leading healthcare and life sciences organizations, including global pharmaceutical manufacturers, medical device companies, and contract research organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform R&D productivity, automate documentation, enhance regulatory workflows, and personalize patient and provider engagement. This role blends scientific literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

Requirements

• 14+ years selling complex enterprise software or platform-as-a-service solutions to healthcare or life sciences customers
• Proven success achieving annual revenue targets >$2M+ in regulated industries
• Experience managing C-suite relationships across R&D, IT, medical, and commercial teams
• Strong understanding of healthcare and life sciences workflows (e.g., drug discovery, clinical trials, regulatory submissions, market access)
• Familiarity with data privacy, compliance (HIPAA, GxP), and security considerations in healthcare
• Demonstrated ability to design and execute complex deal and partnership strategies

Nice To Haves

• Are customer-centric and can translate complex scientific and business needs into transformative AI solutions
• Are passionate about advancing human health through the safe and ethical use of AI
• Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up
• Are a strategist who anticipates industry shifts and guides enterprise customers through them
• Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements

Responsibilities

• Manage a focused portfolio of healthcare, large pharmaceutical and life sciences accounts, developing long-term strategic account plans
• Lead complex, multi-stakeholder sales cycles spanning R&D, medical, regulatory, and commercial functions
• Partner with solutions and research engineering to design pilots that demonstrate measurable business and scientific impact
• Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments
• Own a revenue and consumption target; manage forecasts and pipeline reporting
• Monitor industry and regulatory trends (FDA, EMA, etc.) to guide customer and product strategy
• Represent OpenAI at industry conferences and thought-leadership events (e.g., HLTH, JPM)
• Partner cross-functionally with marketing, partnerships, and communications to build the HLS go-to-market motion

Benefits

• Relocation assistance offered to new employees
• Hybrid work model of three days in the office per week

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees