Account Director, Data Center Hyperscale - Seattle, WA

HitachiRaleigh, NC
21h$148,000 - $220,000Remote

About The Position

As an Account Director focused on a major data center customer, you will guide a complex, high‑value client relationship that directly supports the performance and resilience of today’s power infrastructure. You will manage the full customer lifecycle—from long‑term strategic planning to day‑to‑day coordination—ensuring alignment between evolving grid technologies and the customer’s operational priorities. In this role, you’ll work across multiple business units, navigate global teams, participate in high‑impact projects, and help shape how advanced power technologies are deployed within one of the fastest‑growing segments of the energy landscape. Your work will influence how critical facilities stay energized, reliable, and ready to scale as digital demand continues to rise. This role will be based Seattle, WA

Requirements

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor’s degree in engineering or a business-related discipline; MBA preferred.
  • 12+ years of account management experience.
  • 5+ years working with data center customers—preferably hyperscale.
  • Background working across diverse products, customers, countries, or market segments.
  • Proven ability to work within a matrixed environment and influence across teams.
  • Experience with sales, customer relationship development, and issue resolution.
  • Sound business acumen and comfort engaging in complex commercial discussions.
  • Travel as required

Responsibilities

  • Steer the development and execution of strategic account plans to expand long-term customer value.
  • Maintain C‑suite relationships and represent the full portfolio of power and grid solutions.
  • Coordinate across business units to deliver integrated solutions that address customer priorities.
  • Guide opportunity pipelines, negotiations, and complex commercial engagements.
  • Serve as the focal point for resolving customer issues and ensuring consistent experience across touchpoints.
  • Mobilize global and regional resources to support project delivery and ongoing collaboration.
  • Mentor account managers and partner with cross-functional teams to strengthen account strategy.
  • Oversee active projects, steering committee engagements, and key customer communications.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Benefits

  • Opportunities to work on innovative technologies that shape the future of energy
  • A collaborative environment with experienced professionals across the power industry
  • Access to learning platforms and career development programs
  • Attractive health and retirement benefits
  • Paid leave and flexible work arrangements
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