Account Development Manager - Pittsburgh PA

The ODP Corporation • Boca Raton, FL

111d • $80,000 - $95,000

About The Position

The Account Development Manager of Cleaning, Breakroom and Facilities Solutions (CBFS) is responsible for hunting net new accounts and increasing penetration within existing CBFS accounts and servicing existing accounts. The role is focused on selling CBFS solutions and collaborating with generalists where necessary, to achieve greater CBFS penetration. The associate will also be tasked with ensuring customer satisfaction by responding to their service needs and initiating sales support as required. The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the ODP Business Solutions' CRM. Thought leadership in developing selling strategies, collaboration with all other team members within ODP, and implementing sales initiatives are essential to the role. The role requires routine travel within the respective territory to meet with customers and make sales.

Requirements

• High School diploma or equivalent education preferred.
• Bachelor's degree in a Business Related Field (Preferred).
• Minimum 3-5 years of experience in related field.
• Three (3) to Five (5) years of Strategic Account Sales.
• Basic computer skills and the ability to use computers and technology for information.
• Proficient in MS Office - Word, Excel, PowerPoint.
• Working knowledge of CRM tools (i.e., Salesforce.com).

Nice To Haves

• Successful history of B2B selling.
• Hunter mindset to existing customers and negotiate new, renewed, or amended contracts.
• Strong presentation skills and ability to develop customer centric solutions and deliver sales proposals on product features and benefits.
• Ability to multitask, as well as work efficiently and effectively within required deadlines.
• Ability to learn quickly and apply that knowledge, along with the ability to work in a team environment.
• Aptitude to learn the product portfolio.
• Ability to manage and foster change.
• Ability to travel within assigned territory to meet with the customers.
• Maintains and updates databases with all required customer information in CRM.
• Proficient in ability to read, write, speak, and understand English.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Focus on in-person networking and cold calling strategically important customers in markets with high opportunity where a field presence is necessary to win.
• Partner with generalist account owners and create relationships with key decision influencers, decision makers, and end users either within prospective customers or existing customers with no spend within CBFS.
• Expand sales within existing customers without CBFS spend by presenting a portfolio of CBFS-specific solutions using a strategic pricing strategy.
• Generate long-term profitability and revenue for ODP Business Solutions through acquisition of net-new high potential accounts by selling them portfolio of CBFS-specific solutions.
• Grow share of wallet in existing high-pen customers by marketing new / alternative product offerings.
• Analyze historic sales within customer and brainstorm potential add-ons (incl. engaging with generalist account owners).
• Seek out and identify margin expansion opportunities within customers.
• Proactively manage opportunities & forecast sales in existing customers.
• Maintain customer info in ODP Business Solutions' CRM.
• Allocate time for review & reflection on successful customer interactions and lost sales for self-development and improvement.
• Answering ad-hoc category-specific inquiries from generalist reps to educate and upskill generalists on their category of expertise.
• Coordinate with relevant ODP Business Solutions sales support functions to price and quote.
• Other duties as assigned.

Benefits

• Medical Insurance/Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flu shots
• Mental Health Benefits Support Programs
• Employee Assistance Program (EAP)
• Location Events & Activities
• Recognition & Rewards Programs
• Flexible Work Schedules
• Paid Holidays (as applicable by business unit)
• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
• Paid Parental Bonding
• Adoption Reimbursement
• Fertility Treatment Discounts
• 401(k) and Roth Savings Plans
• Savings Plan Employer Match
• Commuter Benefits
• FSA/HSA Pre-Tax Benefits
• HSA Employer Match
• Discount Center
• Employee & Dependent Life and Accidental Death & Dismemberment
• Short & Long-Term Disability
• Medicare Concierge Services
• Charitable Giving
• Volunteering & Mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED