Account Data Specialist - Las Vegas

TORT INTAKE PROFESSIONALSEnterprise, NV
7m$25Onsite

About The Position

The Account Data Specialist is responsible for data processing, reconciliation, and optimization for internal and external clients. This includes generating, creating, auditing, comprehending and delivering reports/dashboards in a timely, accurate and reliable manner. Operational impact of deliverables and communications are key performance indicators. This is an in-office role and does not have direct reports.

Requirements

  • Strong analytical skills with the ability to interpret and present data clearly.
  • Excellent communication skills, both written and verbal.
  • Detail-oriented and highly organized with the ability to manage multiple projects.
  • Strong ability in Microsoft Excel, Google Sheets, Law Ruler, Looker and other reporting tools.
  • Basic understanding of SQL queries, preferably using BigQuery.
  • Problem-solving mindset and proactive approach with tasks and communication..
  • Strong interpersonal skills with the ability to build and maintain relationships.
  • Thrives in a fast-paced, data-focused role with an unwavering sense of urgency.
  • Exhibit professionalism in all interactions and settings.

Responsibilities

  • Demonstrate a strong understanding of Tort Intake Professionals stakeholder roles and responsibilities
  • Document and optimize workflows for the Statistics and Reporting team
  • Effectively communicate workflows and responsibilities with internal and external stakeholders
  • Troubleshoot, audit, and solve operational problems as they arise
  • Leverage analytical skills to make data-driven decisions
  • Demonstrate proficient technical skills applicable to internal and external tools/resources including, but not limited to Law Ruler, Five9, Looker, BigQuery, etc.
  • Track project progress and identify blockers and opportunities for improvement
  • Support and provide feedback to leadership on performance and engagement
  • Support learning and development of team members
  • Act as an advocate in client relationships
  • Maintain up-to-date knowledge of the active campaign funnel
  • Demonstrate a working understanding of the Tort Intake Professionals employee handbook
  • Represent Operations appropriately in all manners of communication
  • Your roles and responsibilities are subject to change based on business needs.

Benefits

  • Comprehensive Health Coverage – Medical, dental, and vision plans tailored to support your wellbeing
  • Paid Time Off – Generous PTO to help you recharge
  • Bonuses- Recognition for your hard work and impact (if applicable)
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