Account Coordinator, Atlanta

Paula's Choice Skincare

7d•$65,000 - $70,000

About The Position

The Account Coordinator (AC) is a retail focused individual who partners with their leader to drive sales revenue in a multi-door, territory. This role is responsible for building strong retailer relationships, training and coaching in-store associates, modeling successful side-by- side selling in stores, planning and executing in-store events, maintaining and upholding merchandising standards, plus leading promotional activities and product launch initiatives to reach sales targets at Sephora. As an Account Coordinator (AC) a typical day might include a mix of the following: Strategy/Administrative In partnership with leader, develop territory strategy to reach Sephora sales target and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI. Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership. Plan, schedule and execute territory call cycle for maximum business growth. Track sales and training performance, communicate opportunities to leader. Participate in Bi-Weekly and Monthly B&M meetings and communicate any business opportunities within territory. Maintain organization to ensure deadlines are being met, including but not limited to calendars, T&E budgets, weekly sales recaps, event recaps, store visit recaps, store visit schedules, travel bookings and other administrative responsibilities. HR/Communication Participate in regular touch bases with team to assure strong communication and partnership alignment. Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity. Training Support Participate in product training webinars, in-person training courses and special education focused events to build expertise in the brand and category. Execute successful implementation of all sales and training support tools regarding new product launches and daily in-store visits to achieve 5-star service scores. In partnership with leader and Education team, support the execution of elevated training opportunities. Sales Support Plan and execute in-store events including elevated brand experience events and provide in-store partnership to achieve sales targets. Communicate all store level feedback in a timely manner. Execute on maintaining the highest level of standards to all merchandising guidelines and in-store activations Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth Manage any out of stock or visual merchandising needs with retail partners, following all retailer brand guidelines.

Requirements

2+ years minimum of beauty industry experience or equivalently relevant qualified experience
1+ years minimum of managing a multi-door, multi-retailer territory
1+ years minimum of retail sales and training experience in a Sephora environment
Valid Passport and ability to travel within your region 80% of the time
Knowledge of skincare, cosmetics, clinical techniques and procedures, along with business terminology
1+ years Sephora EDU portal OLR/ scheduling experience
Ability to work a flexible schedule, including weekends, evenings and holidays; minimum of 3 Saturdays and some Sundays per month based on business needs
Superior selling skills with proven ability to set and achieve sales goals
Effective and engaging training skills that deliver consistent sales results
Proven ability to build relationships, drive sales and provide outstanding customer service
Exceptional time management skills
Ability to work both autonomously as well as with a team
Ability to quickly learn new technology and effectively use that technology to meet the demands of the role
Strong analytical skills
Must have proof of insurance, current and valid driver’s license, and reliable means of transportation
Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook
Flexible and amenable to changes in a fast-paced, high-growth environment. Must be able to multi-task while accommodating changing priorities

Nice To Haves

Multi-lingual preferred

Responsibilities

In partnership with leader, develop territory strategy to reach Sephora sales target and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI.
Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership.
Plan, schedule and execute territory call cycle for maximum business growth.
Track sales and training performance, communicate opportunities to leader.
Participate in Bi-Weekly and Monthly B&M meetings and communicate any business opportunities within territory.
Maintain organization to ensure deadlines are being met, including but not limited to calendars, T&E budgets, weekly sales recaps, event recaps, store visit recaps, store visit schedules, travel bookings and other administrative responsibilities.
Participate in regular touch bases with team to assure strong communication and partnership alignment.
Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.
Participate in product training webinars, in-person training courses and special education focused events to build expertise in the brand and category.
Execute successful implementation of all sales and training support tools regarding new product launches and daily in-store visits to achieve 5-star service scores.
In partnership with leader and Education team, support the execution of elevated training opportunities.
Plan and execute in-store events including elevated brand experience events and provide in-store partnership to achieve sales targets.
Communicate all store level feedback in a timely manner.
Execute on maintaining the highest level of standards to all merchandising guidelines and in-store activations
Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth
Manage any out of stock or visual merchandising needs with retail partners, following all retailer brand guidelines.

Benefits

Generous paid time off, including time off to volunteer
Learning and development resources to support personal and professional growth
Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products

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