Account Coordinator Senior

United States Of America-posted 8 months ago

$29 - $46/Yr

Full-time • Mid Level

Murray, UT

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Responsible for supporting and assisting the Account Managers in renewing large commercial and national accounts. Consistently provides superior service to clients, agents and members. Expert in system setup and liaison between Sales and other departments within Select Health. This position is Monday thru Friday 8-4:30; two days in office and 3 days remote.

Serve as a liaison to facilitate the prompt resolution of complex benefit, claims or enrollment issues.
Handle service complaints referred by employer contacts, agents, or other internal customers.
Manage the task resolution process in Salesforce by utilizing task management with other departments.
Assist in building and presenting membership reports.
Direct/Initiate the renewal process for existing client groups.
Organize and coordinate the enrollment meetings of assigned client groups.
Order and gather marketing materials and promotional items for meetings and public events.
Assist in the issuance of accurate contracts and maintain an internal contract log.
Demonstrate strong leadership skills when working on special assignments.
Prepare and conduct formal presentations to explain comprehensive medical and dental benefits.

Three years experience in a health care related industry and 2 year Account Coordinator Experience or similar.
One year of customer service experience in a professional business environment.
Current health insurance agent/consultant license for the state(s) in which you operate must be obtained within one year of hire into this role.

Bachelor's Degree.
Demonstrated excellent presentation skills and the ability to communicate effectively with large and small groups.
In-depth functional knowledge of internal departments preferred for efficient problem resolution.
Excellent time management skills and the ability to work under pressure with deadlines.
Detail oriented and possess strong interpersonal skills.
Knowledge of general office procedures, Facets, Salesforce, Word, Excel and Reports.

Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

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Account Coordinator Senior

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