Account Coordinator II

Package All Corporation • Fontana, CA

98d • $70,304 - $75,000

About The Position

As an Account Coordinator II, you'll support our sales and customer service teams by handling orders, ensuring accuracy, and keeping communication flowing smoothly between departments. TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America's largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world's most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team.

Requirements

• Strong understanding of order processing, invoicing, and fulfillment workflows.
• Experience in managing customer accounts and credit limits.
• Knowledge of product forecasting.
• Expertise in complex ordering procedures and ERP systems.
• Ability to interpret customer schedules and sign-off documentation.
• Proven organizational and documentation skills with attention to detail.
• Excellent communication and relationship management skills.
• Ability to prioritize multiple tasks and work independently in a fast-paced environment.
• Customer-focused attitude with a commitment to providing exceptional service.

Nice To Haves

• Bachelor's Degree + 1-3 years of experience in sales or 8+ years of experience.

Responsibilities

• Support sales and customer service teams by handling orders and ensuring accuracy.
• Maintain smooth communication between departments.
• Run customer accounts, credit limits, and aged receivables.
• Communicate product forecasts to purchasing/production teams.
• Coordinate freight and logistics with carriers and internal teams.
• Ensure timely product movement and accurate recordkeeping.
• Prepare quotes, purchase orders, and customer reports.
• Train, mentor, and support junior team members.
• Handle customer issues professionally and demonstrate problem-solving skills.

Benefits

• Competitive compensation packages.
• Comprehensive benefits in medical, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off plus holidays.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree