Account Coordinator II

TricorBraun • Fontana, CA

98d • $70,304 - $75,000

About The Position

Make our Operations Team your best move ever! We’re looking for a proactive and diligent Account Coordinator II to join our team! TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

Requirements

• Strong understanding of order processing, invoicing, and fulfillment workflows.
• Experience in managing customer accounts and credit limits.
• Knowledge of product forecasting.
• Expertise in complex ordering procedures and ERP systems.
• Ability to interpret customer schedules and sign-off documentation.
• Familiarity with inventory coordination.
• Proven organizational and documentation skills with attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to train and mentor junior team members.
• Customer-focused attitude with a commitment to exceptional service.

Nice To Haves

• Bachelor’s Degree + 1-3 years of experience in sales.
• 8+ years of experience in a related field.

Responsibilities

• Support sales and customer service teams by handling orders and ensuring accuracy.
• Maintain smooth communication between departments.
• Run customer accounts, manage credit limits, and handle aged receivables.
• Communicate product forecasts to purchasing/production teams.
• Coordinate freight and logistics with carriers and internal teams.
• Ensure timely product movement and accurate recordkeeping.
• Prepare quotes, purchase orders, and customer reports.
• Train, mentor, and support junior team members.
• Demonstrate problem-solving and follow-up skills to handle customer issues professionally.
• Prioritize multiple tasks and work independently in a fast-paced environment.

Benefits

• Competitive compensation packages.
• Comprehensive benefits in medical, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off plus holidays.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees