Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for critical thinkers with strong communication, negotiation, and technical skills to join our Collections team as Account Coordinators. This is a full-time, remote position with comprehensive benefits. The Impact You'll Make As a valued member of our virtual call center team, you will be on the front lines of enabling financial progress for Mission Lane customers. You’ll expertly engage with past-due cardholders on the phone, listen to their unique situations, and pave their way toward recovery. Successful candidates are sharp problem solvers who leverage both genuine empathy and professional persistence to secure repayment, offering a path to recovery for our customers.