Account Coordinator - B2B

Gravity Global • Houston, TX

5d • Remote

About The Position

The Account Coordinator (Enterprise/B2B) supports the day-to-day operations of a high-expectation, media-led B2B technology account. Working closely with the Account Manager, this role focuses on client services, project coordination, and internal workflow management — ensuring campaigns move efficiently through the agency and deliver against client timelines and objectives.

This position is ideal for someone early in their agency career who is highly organized, detail-oriented, and eager to learn how best-in-class B2B accounts are managed. The Account Coordinator plays a critical role in keeping work on track across fast-moving teams and under tight service-level agreements.

Requirements

• Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field (or equivalent experience)
• 1–2 years of experience in an agency, marketing, advertising, or client services role (internships included)
• Strong organizational skills with excellent attention to detail
• Clear written and verbal communication skills
• Ability to manage multiple projects and deadlines simultaneously
• Proficiency with common productivity tools (Google Workspace, PowerPoint, Excel, project management platforms)
• Interest in B2B marketing and paid media, with a desire to grow into an Account Manager role
• Client-First Mindset
• You are service-oriented and take pride in supporting strong client relationships. You understand the importance of responsiveness, professionalism, and follow-through, and you help ensure the account team delivers a consistent, high-quality client experience.
• Strong Organization & Attention to Detail
• You thrive on structure, tracking, and process. From meeting notes to timelines to status updates, you keep the details straight so others can focus on strategy and execution.
• Clear Communicator
• You are comfortable communicating with internal teams and supporting client communications under the guidance of senior account leads. You listen carefully, ask thoughtful questions, and clearly document next steps.
• Calm Under Pressure
• You work effectively in a fast-paced environment with evolving priorities. You remain composed, adaptable, and solution-oriented when timelines shift or new requests arise.

Responsibilities

• Support the Account Manager in executing day-to-day account activities across a high-volume B2B paid media programme
• Coordinate timelines, deliverables, and workflows across internal teams (paid media, creative, analytics, operations)
• Maintain project trackers, status documents, and internal reporting to ensure visibility and accountability
• Assist with briefing internal teams to ensure objectives, deliverables, and timelines are clear
• Support budget tracking, invoicing processes, and vendor coordination under the direction of account leadership
• Prepare client-facing materials, including agendas, meeting notes, status updates, and presentations
• Attend internal and client meetings as appropriate; capture notes, actions, and follow-ups
• Respond to routine client requests and questions, escalating to senior team members when appropriate
• Build and maintain a strong understanding of the client’s business, industry, and marketing objectives

Benefits

• 💰 Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• 🚀 Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• 🤝 Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
• 🎓 Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• 🌴 Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• 🎉 Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
• 👨‍👩‍👧 Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
• 🌱 Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level