Account Coordination Associate
About The Position
Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems. What we do: As part of the Operations and Resiliency Group, the Reserve Bank Accounts and Services (RBAS) is responsible for the administrative, business, risk, and compliance activities related to the provision of master accounts and Federal Reserve Financial Services (FRFS) for second district customers. The RBAS team functions as the central communication and coordination liaison between the Bank's internal and external customers, with respect to account openings, involuntary closings, and related matters. The team is also responsible for ongoing account administration activities. Your role as Account Coordination Associate: Reporting to the Account Coordination Manager, your role is to coordinate and lead account related activities and establish Federal Reserve System relationships to effectively execute these activities. Work includes engagement with customers and cross Bank colleagues and stakeholders (e.g. Legal, Credit, Compliance, and Policy areas). This role requires a high degree of collaboration with multiple stakeholders to drive outcomes, requiring a keen attention to details, organization, and the ability to balance competing priorities. Perform the Account Operations Owner (AOO) role for account opening/creation access requests and related on-going account maintenance activities. This includes serving as point of contact with prospective and existing customers as well as internal stakeholders on account matters and operationalizing related account and financial services related activities (e.g. oversight Administrative Reserve Bank (ARB) role). Prepare written reports that interpret and synthesize analyses, making connections between recommendations and the bigger picture. Provide peer reviews and resolve account discrepancies. Demonstrate an on-going awareness of relevant customer issues, with ability to recognize and identify deficiencies and impacts of gaps in customer business documents. Perform quarterly Board Database reporting/reconciliations on existing and pending account requests and conduct ad-hoc querying/analysis for stakeholders. Administer the Account Request Tool (ART) to facilitate requests for Federal Reserve accounts and financial services. Contribute and/or lead AOO bi-weekly stakeholders meetings on account access reviews. Manage projects within the role.
Requirements
- Strong critical thinking and analytical skills, with the ability to quickly learn business and related process and work independently to deliver outcomes
- Advanced collaboration, written and verbal communication skills, with the ability to effectively make connections, ask insightful questions, and synthesize information within deadlines.
- Strong attention to detail and good organizational skills.
- Knowledge of project management methodologies and tools.
- Ability to work independently on projects/assignments.
- Understanding of internal controls and risk management.
- Strong analytical, quantitative skills, including ability to interpret policy requirements.
- Advanced PC and technical proficiency (Word, Visio, PowerPoint, Excel, Access, SharePoint Online, Tableau, SalesForce, Launchpad Pro (Generative AI), and collaboration tools).
Nice To Haves
- A plus with some background or experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) compliance and an interest in understanding applicability to Reserve Bank operations.
Responsibilities
- Coordinate and lead account related activities and establish Federal Reserve System relationships to effectively execute these activities.
- Engagement with customers and cross Bank colleagues and stakeholders (e.g. Legal, Credit, Compliance, and Policy areas).
- Perform the Account Operations Owner (AOO) role for account opening/creation access requests and related on-going account maintenance activities.
- Serve as point of contact with prospective and existing customers as well as internal stakeholders on account matters and operationalizing related account and financial services related activities (e.g. oversight Administrative Reserve Bank (ARB) role).
- Prepare written reports that interpret and synthesize analyses, making connections between recommendations and the bigger picture.
- Provide peer reviews and resolve account discrepancies.
- Demonstrate an on-going awareness of relevant customer issues, with ability to recognize and identify deficiencies and impacts of gaps in customer business documents.
- Perform quarterly Board Database reporting/reconciliations on existing and pending account requests and conduct ad-hoc querying/analysis for stakeholders.
- Administer the Account Request Tool (ART) to facilitate requests for Federal Reserve accounts and financial services.
- Contribute and/or lead AOO bi-weekly stakeholders meetings on account access reviews.
- Manage projects within the role.
Benefits
- Fully paid Pension plan and 401k with Generous Match
- Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
- Subsidized Public Transportation Program
- Tuition Assistance Program
- Onsite Fitness & Wellness Center
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
