The Personal Lines Account Associate is responsible for assisting Personal Lines Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company. This role involves preparing invoices, transmittals, ID cards, binders, and cancellation forms as required, reviewing and processing change requests, setting up and maintaining client files, and participating in the renewal preparation process. The associate will also provide quality customer service to clients, prepare policies for delivery, communicate with company personnel regarding client needs, and maintain accurate records.